Smart Money People Logo

StepChange: Debt Management reviews

4.95
Based on 13,868 reviews, last reviewed 29th May 2025
259800% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Always supportive no matter what, really helped me a... Always supportive no matter what, really helped me and my husband through a difficult time Reviewed on: 29th May 2025
Jeannette B's avatar
Jeannette B

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025
Steven 's avatar
Steven

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13868)

Review of the StepChange, Debt Management:

Great help

5
Helped me made everything a lot easier Reviewed on: 8th July 2020

Always supportive no matter what, really helped me a...

5
Always supportive no matter what, really helped me and my husband through a difficult time Reviewed on: 29th May 2025

Staff I’ve spoken to are always polite and helpful.

5
Staff I’ve spoken to are always polite and helpful. It’s a free service but most effective in assisting with finances Reviewed on: 29th May 2025

Took the worry from us...

5
Took the worry from us and sorted all our creditors out Reviewed on: 29th May 2025

My financial difficulties were having an impact on m...

5
My financial difficulties were having an impact on my mental and emotional wellbeing; I felt ashamed, incredibly overwhelmed, and constantly anxious. The day I spoke to a counsellor from Step Change, I began to feel hope, the counsellor was understanding and very supportive, and I no longer felt alone. I will always be forever grateful to Step Change for making a difference in my life. Reviewed on: 29th May 2025

From desperation to relief.

5
From desperation to relief. Lovely people sorted it all out in record time. Reviewed on: 29th May 2025

Very friendly team, very helpful and understanding

5
Very friendly team, very helpful and understanding Reviewed on: 29th May 2025

the easy way

5
very easy to speak to and easily set plan in place to overcome anxiety and depression Reviewed on: 29th May 2025

Stephanie review

5
Following a divorce i was struggling things wasn't getting any better until you guys came in and made it manageable. Reviewed on: 29th May 2025

It’s a great help the service is really good speakin...

5
It’s a great help the service is really good speaking with operators Been polite and understanding and always try to help Reviewed on: 29th May 2025

very efficient ,helpful and outstanding

5
you were very Honest and very loyal, you take time to listen someone's problem and very efficient in helping people who were confused and very stressed with the Debt, you are always ready to help people - very excellent with your service Reviewed on: 29th May 2025

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

StepChange has a range of products available. Check the ratings of each product to find the right one for you. View all products