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StepChange: Debt advice reviews

Name: Debt advice
Rating: 4.95 (14715 reviews)

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4.95

Based on 14,715 reviews, last reviewed 31st Dec 2025

67% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I was so stressed wished I had done this years ago m... I was so stressed wished I had done this years ago made my life so simpler and learned to live within my means. Reviewed on: 31st December 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

StepChange Debt advice reviews (14715)

Review of the StepChange, Debt advice:

I turned to step change in 2020 my marriage had bro...

I turned to step change in 2020 my marriage had broken down , and I was left with a lot of debts so I owed about 16000, at the time, iv been able to put all my debts as one payment, so far iv payed just over 6,000 pounds in the last 5 years I'm glad I did turn to step change, they have helped me sort out my debts and now iv been able to sleep at night Reviewed on: 24th May 2025

I have excellent service with stepchange Debt manag...

I have excellent service with stepchange Debt management Reviewed on: 25th May 2025

Going from sleepless nights to peace of mind

Step change have helped me go from having sleepless nights to having peace of mind. Having a family, mortgage and being on a fluctuating salary meant that I fell into a tremendous amount of debt. With step changes help and guidance they have helped me prioritise my bills and get my life back on track. Being in a debt management plan has meant that I have paid off 2 debts so far and back up to date with 3 of my immediate bills. Thank you so much for what you have done for me and my family, I will forever be grateful, although I am still in debt I can now see the path ahead. Reviewed on: 25th May 2025

Stepchange helped me out of drowning debt.

After years of trying to keep up with debts I was finally informed that I had options. Step changed helped me clear all of my debt and saved me from getting any deeper. Everyone I spoke to was really helpful and understanding making me feel so much better about the situation I was in. I am so grateful for their help Reviewed on: 25th May 2025

The debt was overwhelming.

The debt was overwhelming, Stepchange have put it all into perspective and allowed me to sleep again at night fab service and given me back peace of mind Reviewed on: 25th May 2025

Brilliant service from the start, they were reassuri...

Brilliant service from the start, they were reassuring, sympathetic and completely non-judgemental. Finally I can see a light at the end of the tunnel. I am kept up to date with how things are progressing with my creditors. Reviewed on: 25th May 2025

Such a weight from my shoulders, I wake up happy...

Such a weight from my shoulders, I wake up happy Reviewed on: 25th May 2025

StepChange were non judgmental and made us feel like...

StepChange were non judgmental and made us feel like we weren’t alone. They have lifted a huge weight from our shoulders and set us in the right direction to paying off our debts. Reviewed on: 25th May 2025

My experience with step change has been very positiv...

My experience with step change has been very positive always been able to answer my questions and help in every way Reviewed on: 25th May 2025

from the start Step change listened, offered alterna...

from the start Step change listened, offered alternatives amd wanted to help things work for me, now I will be debt free in 18 months with every penny repaid, something we could not have done without them. Totally recommended to anyone struggling! Reviewed on: 25th May 2025

Changed my life and put me in control

Changed my life and put me in control Reviewed on: 25th May 2025

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