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StepChange: Debt Management reviews

4.95
Based on 13,376 reviews, last reviewed 24th May 2025
212300% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

After contacting stepchange peace of mind After contacting stepchange and speaker to an adviser a budget that suited my circumstances was sorted I finally had peace of mind .they supported me ... Read more Reviewed on: 24th May 2025
Rosemary w's avatar
Rosemary w

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025
Steven 's avatar
Steven

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13376)

Review of the StepChange, Debt Management:

Life changer

5
I was at my wit's end with the worry of how I was to make my next credit card payment, Stepchange saved me, and I will be for ever grateful for all the help setting up a DMP. Thank you Step Change Reviewed on: 9th July 2020

Debt Helper StepChange

5
I anyone find themselves trapped in a vicious cycle of debt I would strongly advise them to approach StepChange Debt Charity. I had become hopeless after my circumstances changed drastically and I fell into debt. With StepChange I have managed to free myself from debt earlier tha was anticipated Reviewed on: 24th May 2025

First class experience since day one.

5
First class experience since day one. Couldn't recommend highly enough. The stress and worry of debt was completely lifted once my plan was in place. Left feeling like I could begin to live my life again worry free. Reviewed on: 24th May 2025

Everyone at Stepchange have been helpful and kind.

5
Everyone at Stepchange have been helpful and kind. I highly recommend them if you have a debt problem Reviewed on: 24th May 2025

There were so kind helpful and removed loads of stre...

5
There were so kind helpful and removed loads of stress in my life very good firm and the job they do is a massive help to people well done around Reviewed on: 24th May 2025

Fantastic Service

5
Stepchange started helping me a few years ago and continue to do so. They have been fantastic with their support, time and advice. Reviewed on: 24th May 2025

Great service and helpful staff

5
Very helpful with all information and service, always willing hep in any situation , staff very friendly on the telephone Reviewed on: 24th May 2025

Peace of Mind

5
An excellent Debt Management association to deal with. They give you their time, are sympathetic to your individual circumstances, will advise you of all debt management options, contact all your debtors on your behalf and set up an affordable payment plan which enables you to clear any debts. Highly recommended. Reviewed on: 24th May 2025

Amazing.

5
Amazing. I cannot thank stepchange enough for helping me. I'm in such a better position now, sleeping, not crying and so much happier. It took alot to pick up the phone and ask for help Reviewed on: 24th May 2025

Step change was helpful.

4
Step change was helpful. The only thing I am concerned about is that although I am paying the monthly instalment through debt change still I have been putted on default for 6 years on my credit report. Would be great full if that default will be removed from my credit report. Reviewed on: 24th May 2025

Best ever decision dealing with Stepchange

5
Contacted Stepchange 3 years ago and the best decision I made . Very courteous and understanding and have helped enormously Reviewed on: 24th May 2025

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