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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14488 reviews)

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4.95

Based on 14,488 reviews, last reviewed 9th Jun 2025

319600% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Debt advice From start to finish, they made everything so much easier to handle, all i did was fill in a few questions and they made what was an extremely stressf... Read more Reviewed on: 9th June 2025

Latest lowest rating:

2

Needed to consolidate all my financial issues into o... Needed to consolidate all my financial issues into one lump sum, great at helping budget but still getting constant emails and phone calls months afte... Read more Reviewed on: 7th June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14488)

Review of the StepChange, Debt Management:

Without stepchange

Without Stepchange I dread to think where I would be now. From my first contact they help me cope with my debts but also help me out of a deep abyss infact they may have helped save my life. Thankyou so much stepchange. Reviewed on: 22nd July 2021

My financial life looked brighter!

The day I spoke to Step Change, was the day my financial life started to look brighter! Was paying off debts with credit cards and not making a dent in my payments as interest rates were high. After the 1st call to step change, we made a budget with no judgement and 6 years later, DEBT FREE! Could not have done that without them. I have encouraged some friends and family to use Step Charge to help with finances. Big Thank You to you all! Reviewed on: 8th June 2025

Getting back to financial well being!!

Been with Stepchange for a good 6 years I think and gradually I am getting back to financial well being. They take the pressure off me so I just get on with my life knowing I will be debt free in no time. Great company Reviewed on: 8th June 2025

I have a DMP with StepChange and find them to have a...

I have a DMP with StepChange and find them to have a great customer service and extremely helpful providing the support that I need. Reviewed on: 8th June 2025

A great help with releasing the burden of debt

Step Change have helped me to sort out my finances so I actually have money to live on. My debts were so high and such a burden, they prevented me from doing the simple things in life with my family. The debt management plan was a smooth process and Step Change gave me all the help and advice I needed. Reviewed on: 8th June 2025

helpfulvery helpful and policte team took time to li...

helpfulvery helpful and policte team took time to listen and help out Reviewed on: 8th June 2025

Stepchange helped me manage my debt by setting up a...

Stepchange helped me manage my debt by setting up a debt management plan Reviewed on: 8th June 2025

Everything makes you feel a weight off your shoulders .

Everything makes you feel a weight off your shoulders . Friendly service very helpful Reviewed on: 8th June 2025

Knowledgeable and very supportive.

Knowledgeable and very supportive. Would definitely recommend. Reviewed on: 8th June 2025

I mainly use the online portal to keep an eye on my...

I mainly use the online portal to keep an eye on my account and it is very easy to navigate and use. I have also rang in some times and I have always found the staff there very professional, knowledgeable and friendly. They are also non judgmental. Reviewed on: 8th June 2025

StepChange, thank you so much for your help

When I first spoke to StepChange, I was stuck in a terrible cycle of increasing debt and high-interest, short-term loans. This was severely damaging my mental wellbeing and I couldn't see a way forward. Through their expert and non-judgemental support, StepChange have enabled me to completely transform not only my financial situation, but how I feel each day. I no longer dread waking up, and feelings of shame and hopelessness no longer dictate my mood. I am making inroads into my debt every month in an affordable way. I will always be grateful to StepChange and will always recommend them, they are an amazing and vital organisation. Reviewed on: 8th June 2025

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