Write a review

Go to business site

StepChange: Debt advice reviews

Name: Debt advice
Rating: 4.95 (14715 reviews)

View other StepChange products

4.95

Based on 14,715 reviews, last reviewed 31st Dec 2025

67% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I was so stressed wished I had done this years ago m... I was so stressed wished I had done this years ago made my life so simpler and learned to live within my means. Reviewed on: 31st December 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

Read all reviews See your review

About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

StepChange Debt advice reviews (14715)

Review of the StepChange, Debt advice:

Amazing .... Thank You

I believe Step Change saved me. I was struggling to keep my head above water and there seemed to be no way out but Stepchange helped me so much. If your struggling then please make contact with them. Reviewed on: 24th May 2025

Easy and pleasant to discuss your problems with.

Step Change have been very helpful right from the beginning of my relationship with them. I have an illness that causes me great anxiety and after going to them it has somewhat helped with that. They are all very easy to talk to and will spend as much time with me as I feel I need even though they are extremely busy much of the time. Reviewed on: 23rd May 2025

Such a brilliant charity

The thing that's good about Stepchange is they understand why people need help with debt and they are non-judgemental. You do a budget- which they will help you with if you need it and it is Stepchange who will work our what you can realistically afford to pay - and they then negotiate with your creditors on your behalf. What I like about Stepchange is that they are always there for you - even at your lowest point - they are on your side and will do their very best to work with you to get you over what can be a very difficult period in your life. They will do everything in their power to help you Reviewed on: 23rd May 2025

Stress free

I was in bad debt coming to step change has changed my life the stress has gone Reviewed on: 23rd May 2025

Stepchange put me on the right path to get me out of...

Stepchange put me on the right path to get me out of debt Reviewed on: 23rd May 2025

Free professional assistance without any judgement.

Free professional assistance without any judgement. Friendly and plenty of advice to get you back on track. Reviewed on: 23rd May 2025

Step change are great

Can't fault step change at all they've really helped me get from owing far too much money to now where I am not far from being completely debt free Reviewed on: 23rd May 2025

Debt Free

I am now completely debt free thanks to StepChange, which is such a relief as I am 80 years old. Reviewed on: 23rd May 2025

Always there when you need help or advice

Always there when you need help or advice Reviewed on: 23rd May 2025

my experienced i did happy with the service.

my experienced i did happy with the service. I thing most of the stuff are so helpful and consederate of my circumtances.And friendly to talk to and soft spoken.And i was tearful during the coversaton that they reallly giving you advice right from their heart and made you feel safe. Reviewed on: 23rd May 2025

An excellent company helping customers to spread the...

An excellent company helping customers to spread their debt with affordable payments. With the clients becoming debt free much quicker . Reviewed on: 23rd May 2025

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt collection
from Ayom Debt Recovery 1.48 from 86 reviews
Debt advice
from My Debt Plan 4.85 from 353 reviews
Debt Collection
from Intrum 1.36 from 4 reviews

Want to see more from StepChange?

Mortgage Broker
from StepChange 5.00 from 6 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub