Write a review

Go to business site

StepChange: Debt advice reviews

Name: Debt advice
Rating: 4.95 (14715 reviews)

View other StepChange products

4.95

Based on 14,715 reviews, last reviewed 31st Dec 2025

67% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I was so stressed wished I had done this years ago m... I was so stressed wished I had done this years ago made my life so simpler and learned to live within my means. Reviewed on: 31st December 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

Read all reviews See your review

About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

StepChange Debt advice reviews (14715)

Review of the StepChange, Debt advice:

Step change have been my saviours

They have helped me more than any words can express and I will be grateful to them for the rest of my life Reviewed on: 8th July 2020

helpful and responsive.

helpful and responsive. would recommend to others if somebody is in the same situation like me Reviewed on: 23rd May 2025

Stepchange turned my life around and have been under...

Stepchange turned my life around and have been understanding and amazing. I would highly recommend Reviewed on: 23rd May 2025

Invaluable help highly recommend

Had got myself in considerable debt, spoke with step change, made me feel that there was a way out and gave me the confidence to proceed with their advice. Six years later I will be debt free this November, throughout my debt management plan, step change have helped me all the way and kept me informed. If you have debt and think there is no way out, there is, thank you stepchange Reviewed on: 23rd May 2025

Very happy with the service highly recommend

Very happy with the service highly recommend Reviewed on: 23rd May 2025

Step change helped me pay all my creditors in my own...

Step change helped me pay all my creditors in my own time. And took the pressure off my shoulders Reviewed on: 23rd May 2025

payment plan

Sorted my debt problems out with payment plan I can afford Reviewed on: 23rd May 2025

Gave me peace of mind and very helpful

Gave me peace of mind and very helpful Reviewed on: 23rd May 2025

A weight lifted.

It was a relief to receive help that helped me see a way to clear my debts. After becoming so stressed and unable to find a way to solve my financial issues I struggled to believe there was an end to the tunnel let alone a light there, but StepChange guided me through options and dealt with my creditors. It seemed as though a great weight had been lifted from me; they gave me hope that life would be worry free again. Reviewed on: 23rd May 2025

having to give up work due to a disability and falli...

having to give up work due to a disability and falling into debt , step change was fantastic , i cannot thank them enough for how they sorted out the everything for me , thankyou so much Reviewed on: 23rd May 2025

Always there for u and to help people

Always there for u and to help people Reviewed on: 23rd May 2025

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt Collection
from Darcey Quigley & Co 1.39 from 3 reviews
Debt solutions
from Back2Credit 4.92 from 1856 reviews
Debt Collection
from Intrum 1.36 from 4 reviews

Want to see more from StepChange?

Mortgage Broker
from StepChange 5.00 from 6 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub