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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14303 reviews)

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4.95

Based on 14,303 reviews, last reviewed 7th Jun 2025

301600% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

StepChange helped me sort my finances out. StepChange helped me sort my finances out. Not just that the advice and support helped me at a time that I was struggling to see a way out of the debt... Read more Reviewed on: 7th June 2025

Latest lowest rating:

1

Awful communication. Awful communication. I have been more distressed due to this as creditors are still chasing me and no one seems to listen or help me. a debt was taken... Read more Reviewed on: 6th June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14303)

Review of the StepChange, Debt Management:

When I was struggling to make ends meet, I was searc...

When I was struggling to make ends meet, I was searching online and found StepChange. It was easier to get help and completing the relevant information online was easier. Overall, I am really impressed by the efficiency of the staff and get everything sorted and setup. Reviewed on: 23rd May 2025

Ii found the The team very helpful, and didn’t judge...

Ii found the The team very helpful, and didn’t judge me for having debt Reviewed on: 6th June 2025

Professional & Trustworthy

The SC team listen and are supportive, impartial and non judgemental. They always ensure the plan is affordable and manageable. Reviewed on: 6th June 2025

Very helpful and makes everything understandable , f...

Very helpful and makes everything understandable , friendly people. Reviewed on: 6th June 2025

Truly the best company!

Truly the best company!! Help me immensely to clear my debt without worry! Reviewed on: 6th June 2025

Stepchange - absolutely brilliant organisation.

Stepchange came into our lives when we h ad been scammed out of all our money and I mean all. They were and are an absolutely fantastic organisation and gave us hope in our hour of need. I cannot explain how much they helped us to realise we were not alone and their help was crucial to us when we needed it most. We continue to rely on them with the systems they have put in place for us both. We cannot thank them enough for their continued help and support. Reviewed on: 6th June 2025

very straightforward and helpful

very straightforward and helpful Reviewed on: 6th June 2025

Excellent

Very helpful, friendly advisors, who devised a realistic plan. Reviewed on: 6th June 2025

Give Them a Call They Will Help

I have been with Stepchange for about ten years and as soon as I started on my payment plan, the constant phone calls and associated worry stopped. It is nice to see tge debt going down year by year and last time I looked I was pleasantly surprised by how little was left to pay off. If you are feeling that there is no way out of your debt situation and feel desperate contact them, they are non-judgemental and will find the right solution to your debt problem Reviewed on: 6th June 2025

Very helpful.

Very helpful. Felt so relieved after conractin Step Change. Reviewed on: 6th June 2025

Good advice and very helpful with my situation.

Good advice and very helpful with my situation. Made me feel less anxious and helped make sense of everything. Reviewed on: 6th June 2025

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