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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14639 reviews)

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4.95

Based on 14,639 reviews, last reviewed 18th Jun 2025

167000% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I was feeling overwhelmed and emotional but the staf... I was feeling overwhelmed and emotional but the staff made me feel at ease. Once the step was taken I then could breathe easier. It helped with my lon... Read more Reviewed on: 18th June 2025

Latest lowest rating:

2

Not impressed It's handy to have just one payment for my debts but the customer service is extremely poor and has caused more stress. They treat you like a number r... Read more Reviewed on: 10th June 2025

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About this product

StepChange Debt Management reviews (14639)

Review of the StepChange, Debt Management:

Debts due to diagnosis - able to see a way out

When I first contacted step change I was in a lot of debt due to a health diagnosis that escalated my debts. They were great, offered me advice - I decided I wanted a dmp as I knew it was my fault and wanted to pay back rather than go bankrupt. The dmp meant all interest was paused and I could repay in affordable amounts. I’m hoping to be debt free by the end of the year thanx to Stepchange Reviewed on: 24th May 2025

Stepchange has helped me to get on top of the large...

Stepchange has helped me to get on top of the large debt I incurred. It hasn't been 'simple' to get myself to this position but with the advice and guidance from Stepchange I've managed to get control by learning to be more frugal with managing money. Reviewed on: 14th June 2025

Never judgemental always helpful

Never judgemental always helpful Reviewed on: 14th June 2025

Friendly and very helpful.

Friendly and very helpful. Made the whole process so easy because they are so knowledgeable and are there to explain everything to you. Reviewed on: 14th June 2025

Best decision I made

Incredibly helpful and non-judgemental. Reviewed on: 14th June 2025

Definitely recommend

Excellent customer service and easy to navigate website. Has helped massively with my debt issues Reviewed on: 13th June 2025

Happy Days

Best we’ve ever tried. Great value and very friendly to talk to and deal with. Reviewed on: 13th June 2025

From struggling to sleep as so no way out - to be in...

From struggling to sleep as so no way out - to be ing given hope and to see a light at the end of tunnel, that’s how l can describe your help. Reviewed on: 13th June 2025

Lots of worry gone

Took all the worry of my debts away making one affordable monthly payment which I could manage .The team were great at the time giving me lots of advice on how to handle my debt thanks to them nearly debt free now. Reviewed on: 13th June 2025

Straightforward, sympathetic and efficient service

Straightforward, sympathetic and efficient service Reviewed on: 13th June 2025

They have been wonderful and grateful for their serv...

They have been wonderful and grateful for their services to handle my debts Reviewed on: 13th June 2025

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