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StepChange: Debt Management reviews

4.95
Based on 13,865 reviews, last reviewed 29th May 2025
259500% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

My financial difficulties were having an impact on m... My financial difficulties were having an impact on my mental and emotional wellbeing; I felt ashamed, incredibly overwhelmed, and constantly anxious. ... Read more Reviewed on: 29th May 2025
SJK's avatar
SJK

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025
Steven 's avatar
Steven

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13865)

Review of the StepChange, Debt Management:

I got myself into trouble with money when my husband...

5
I got myself into trouble with money when my husband died and the staff at StepChange were amazing. I felt completely overwhelmed and they told me it was their job to take that feeling away and they did. Their continued support and understanding has been constantly reassuring Reviewed on: 25th May 2025

I was really happy with the service and support I...

5
I was really happy with the service and support I got Reviewed on: 29th May 2025

Stepchange changed my life

5
Without StepChange I would never have got out of debt. Don’t be afraid or embarrassed to contact them. Reviewed on: 29th May 2025

Help with DEBT

5
It was great to be able to do everything online, quick and got me out of a really bad headspace Reviewed on: 29th May 2025

My experience with step change

5
I seeked help from step change when I was heavily in debt and suffered from depression and anxiety and very scared for my future.I found step change very helpful and supportive and I can't thank them enough. Thanks again Reviewed on: 29th May 2025

Stepchange were a great help to us.

5
Stepchange were a great help to us when we were really struggling with money, they took a lot of the worry and stress out of the process, and we were able to get our lives back on track. Reviewed on: 29th May 2025

I am grateful for the help you gave me

5
I am grateful for the help you gave me Reviewed on: 29th May 2025

Help when needed most

5
Step change has helped me enormously regarding paying off extortionate bank interest rates. I was going through periods of mental health issues and Step Change has helped me in reducing my anxiety and depression. I am enormously grateful for all your support. Reviewed on: 29th May 2025

Step change debt management been very helpful since...

4
Step change debt management been very helpful since I started my debt management, and up to date still excellent. Reviewed on: 29th May 2025

Massive support

5
Amazing support from the team for managing my debt. Kept me back on track. Reviewed on: 29th May 2025

Step change helped me in so many ways, I was feelin...

5
Step change helped me in so many ways, I was feeling helpless and never thought I would escape from the situation I was in. Acknowledging I was never going to get out of it until I owned up, when I did it was the best feeling ever. Freeing! Reviewed on: 29th May 2025

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