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StepChange: Debt Management reviews

4.95
Based on 14,403 reviews, last reviewed 7th Jun 2025
311300% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

Understanding Very understanding and listen to everything they put your mind a rest Reviewed on: 7th June 2025
Val W's avatar
Val W

Latest lowest rating:

2

Needed to consolidate all my financial issues into o... Needed to consolidate all my financial issues into one lump sum, great at helping budget but still getting constant emails and phone calls months afte... Read more Reviewed on: 7th June 2025
Stuart b's avatar
Stuart b

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14403)

Review of the StepChange, Debt Management:

I have been with Stepchange for a number of years th...

5
I have been with Stepchange for a number of years they take the worry out of your dept,writing to your creditors sorting out a dept managgement plan that you can afford the staff are so helpful and make you feel at ease so i would advise anybody with worrying dept to get in touch with Stepchange Reviewed on: 25th May 2025

Good customer service, Patient, good listening.

5
Good customer service, Patient, good listening. Reviewed on: 7th June 2025

Very friendly and helpful staff.

5
Very friendly and helpful staff. Reviewed on: 7th June 2025

Just good as got all my bills into one while I was s...

5
Just good as got all my bills into one while I was struggling before this happened Reviewed on: 7th June 2025

Debt Management Plan

5
Their service is highly recommended. I couldn’t have found a solution without them. They are very caring and understanding people and understood my situation and my anxiety and distress calmed down once I explained everything and the information given about what I needed to do and moving forward with the next steps. Reviewed on: 7th June 2025

Super service

5
Fantastic help from professional people. Reviewed on: 7th June 2025

From stressed to relief.

5
From stressed to relief. Now I pay what I can afford and clearing my debt Reviewed on: 7th June 2025

The whole process was a smooth one

5
The whole process was a smooth one Reviewed on: 7th June 2025

My debt problems

5
I was my wits end until i contacted step change Reviewed on: 7th June 2025

Provided a peace of mind.

5
Provided a peace of mind.Creditors used to be a menace.Used to have sleepless nights.Now looking forward to a new fimancial beginning. Reviewed on: 7th June 2025

Service was fantastic

5
Everyone has been so helpful and took so much pressure away from our lives. Could not have got through everything without their help. Reviewed on: 7th June 2025