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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14152 reviews)

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4.96

Based on 14,152 reviews, last reviewed 6th Jun 2025

287300% increase in 5 star reviews

in the past 90 days

600% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Stepchange have been fantastic, started with them ye... Stepchange have been fantastic, started with them years ago when they were known as 'CCCS' and we are just a few months away from our final payment. W... Read more Reviewed on: 6th June 2025

Latest lowest rating:

1

Load of crap, can’t ever talk to anyone. Laos of crap, can’t ever talk to anyone. Set it up and forget about it. Reviewed on: 6th June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14152)

Review of the StepChange, Debt Management:

Stepchange literally changed my life!

Stepchange literally changed my life! I used to wake up with a feeling of dread everyday. But after taking the step to contacting Stepchange I felt a huge weight had been lifted off my shoulders and I could finally breathe again knowing that I was making one payment a month instead of multiple. And the interest stopped instead of just paying off minimum payments every month and not getting anywhere. I would recommend Stepchange to everyone. Just take that first step to freedom from stress. Reviewed on: 23rd May 2025

The best thing I ever did was contact stepchange to...

The best thing I ever did was contact stepchange to help me out with my debt. Reviewed on: 6th June 2025

Very helpful staff.

Very helpful staff. Made the whole process easier. Reviewed on: 6th June 2025

It’s helped me no end,I felt like I was completely f...

It’s helped me no end,I felt like I was completely finished but now I know I’ll get there in the end. Reviewed on: 6th June 2025

Had no contact with anyone.

Had no contact with anyone. Just received e mail asking to update my details and that’s all I have had Reviewed on: 6th June 2025

I found them to b e non judgemental, understanding a...

I found them to b e non judgemental, understanding and very helpful Reviewed on: 6th June 2025

Very helpful and reassuring.

Very helpful and reassuring. I was able to face my financial problems with their help, knowing that I could sleep at night again and feeling I was supported by step change and no longer alone. Thank you step change for being there. Reviewed on: 6th June 2025

StepChange were so easy to talk too even though i wa...

StepChange were so easy to talk too even though i was quite scared to speak about my debts but once they started chatting to you they make you feel at ease. Reviewed on: 6th June 2025

No one can understand financial problem better then...

No one can understand financial problem better then Stepchange I found them very helpful and supportive understanding Reviewed on: 6th June 2025

Since stepchange has been working on my behalf I fee...

Since stepchange has been working on my behalf I feel a lot healthier and happier you have sorted all my problems thank you Reviewed on: 6th June 2025

Would be in a lot of stress without step change.

Would be in a lot of stress without step change. They explained everything and you actually talk to a person NOT a robot Reviewed on: 6th June 2025

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