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StepChange: Debt Management reviews

4.95
Based on 14,427 reviews, last reviewed 7th Jun 2025
313700% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
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97%
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3%
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0%
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0%
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Latest highest rating:

5

I'd recommend StepChange to anyone! Its always difficult when dealing with money problems, or it was at least. Until I was recommended StepChange I feel I am finally back and track and c... Read more Reviewed on: 7th June 2025
Steven F's avatar
Steven F

Latest lowest rating:

2

Needed to consolidate all my financial issues into o... Needed to consolidate all my financial issues into one lump sum, great at helping budget but still getting constant emails and phone calls months afte... Read more Reviewed on: 7th June 2025
Stuart b's avatar
Stuart b

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14427)

Review of the StepChange, Debt Management:

Stepchange have helped me get myself back on track.

5
Stepchange have helped me get myself back on track. Advisors are extremely helpful and quick to respond to any queries. Reviewed on: 25th May 2025

My journey with step change

5
My experience with step change was impeccable every thing was fully explained and straight to the point because of step change my life as vastly improved i cannot thank them enough. What this has taught me is to never get into debt again Reviewed on: 7th June 2025

They where fast and efficient and took all the worry...

5
They where fast and efficient and took all the worry and stress away Reviewed on: 7th June 2025

stepchange helped me when i needed it, the whole pro...

5
stepchange helped me when i needed it, the whole process was simple and easy to do, it was god send Reviewed on: 7th June 2025

The customer service colleagues are amazing and very...

5
The customer service colleagues are amazing and very respectful and friendly. Reviewed on: 7th June 2025

From the very first phone call they have always been...

5
From the very first phone call they have always been very helpful and helped us through any problems. Reviewed on: 7th June 2025

Good customer service and helpful service

5
Good customer service and helpful service Reviewed on: 7th June 2025

Wits end to peace of mind

5
I was at my wits end when I discovered StepChange. I now have peace of mind. Reviewed on: 7th June 2025

StepChange have always been very helpful & understan...

4
StepChange have always been very helpful & understanding of my situation. Once my DMP was set up, there were no further contacts from the creditors. Reviewed on: 7th June 2025

Very compassionate,was treated with respect

5
Very compassionate,was treated with respect Reviewed on: 7th June 2025

Always very helpful and happy to give the relevant a...

5
Always very helpful and happy to give the relevant advice and information Reviewed on: 7th June 2025

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