Write a review

StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14303 reviews)

View other StepChange products

4.95

Based on 14,303 reviews, last reviewed 7th Jun 2025

301600% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

StepChange helped me sort my finances out. StepChange helped me sort my finances out. Not just that the advice and support helped me at a time that I was struggling to see a way out of the debt... Read more Reviewed on: 7th June 2025

Latest lowest rating:

1

Awful communication. Awful communication. I have been more distressed due to this as creditors are still chasing me and no one seems to listen or help me. a debt was taken... Read more Reviewed on: 6th June 2025

Read all reviews See your review

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14303)

Review of the StepChange, Debt Management:

Excellent company

I was embarrassed to be phoning step change but due to change in circumstances, I had no choice. I was made to feel so at ease and wasn't judged at all , each time I've phoned I've had a lovely friendly person at the end of my call, I m nearly clear now , took ten years but I've struggled though it with excellent help and advice Reviewed on: 25th May 2025

Exellent service service.

Promptitude of response and service. Reviewed on: 6th June 2025

Support everyone

Stepchange is a provider who is established and provides impartial advice, makes their client feel in control of their own finances Reviewed on: 6th June 2025

Very good customer services and very good help

Very good customer services and very good help Reviewed on: 6th June 2025

Professional in all aspects.

Professional in all aspects. Empathetic to clients issues. Reviewed on: 6th June 2025

I m realy thankful for this opportunity you ofered...

I m realy thankful for this opportunity you ofered me Reviewed on: 6th June 2025

Most Helpful Charity

since i came to know about step change, its been very smooth and comforting journey onwards, with their unwavering support and guideance Reviewed on: 6th June 2025

Ok, the Best, nr one, recomanded evrione

Ok, the Best, nr one, recomanded evrione Reviewed on: 6th June 2025

Great, lifesavers, literally !

Great, lifesavers, literally ! Xx Reviewed on: 6th June 2025

Very helpful and able to get my finances sorted

Very helpful and able to get my finances sorted Reviewed on: 6th June 2025

Can't thank step change enough

Step change has been a life changer for me and my family. We had been struggling to make ends meet and something had to change, I found step change and thought it couldn't hurt to try. I filled out the info online and after that received a phone call offering me the different routes I could go down,and which would be best for me. I pay a set amount every month and it's what I can afford you fill out an affordability which takes note of everything you pay out and I think it's great. Every year you do a check to make sure that amount is still ok and affordable. You can see on your account how much has been paid how long you'll be paying. It's given me and my family relief. I don't hear from my creditors I just get a yearly letter from them after step change has put in how much is going to who. I would highly recommend them friendly and so helpful the online form is easy and the page is easy to use. Reviewed on: 6th June 2025

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt solutions
from Back2Credit 4.90 from 1624 reviews
Debt Collection
from Intrum 1.24 from 4 reviews
Debt Solutions
from Abacus 4.56 from 5 reviews

There's still more to see!

StepChange has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub