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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14050 reviews)

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4.95

Based on 14,050 reviews, last reviewed 6th Jun 2025

277300% increase in 5 star reviews

in the past 90 days

600% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Step change have helped me for a long time there’s... Step change have helped me for a long time there’s no one better they are always there if you have a problem I got myself in a bit of bother and they... Read more Reviewed on: 6th June 2025

Latest lowest rating:

1

Load of crap, can’t ever talk to anyone. Laos of crap, can’t ever talk to anyone. Set it up and forget about it. Reviewed on: 6th June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14050)

Review of the StepChange, Debt Management:

Stepchange; Simplicity function, Hard work & execution

Stepchange always made me feel as if eventually I could conquer my debt whereas before I thought I’d never be debt free. The DMP was straight forward to understand and they used simple calculations and approaches to develop my particular DMP Reviewed on: 27th May 2025

Supportive, helpful and kind customer service agents...

Supportive, helpful and kind customer service agents who assess and deal with the issue/work that needed to be done. Reviewed on: 6th June 2025

Excellent magic always willing to help

Excellent always willing to help Reviewed on: 6th June 2025

Stepchange helped me get my life back,

Stepchange helped me get my life back, friendly and understanding staff, no judgement, I'm not far off being debt free, and I couldn't of done it without the help of stepchange. Reviewed on: 6th June 2025

Load of crap, can’t ever talk to anyone.

Laos of crap, can’t ever talk to anyone. Set it up and forget about it. Reviewed on: 6th June 2025

Great company.

Great company. Great Help in needs Reviewed on: 6th June 2025

, Very helpful phone call

Very helpful kind and considerate conversation, felt at ease Reviewed on: 6th June 2025

Excellent

They eased my worries. Now I can afford to pay my debts Reviewed on: 6th June 2025

They’ve helped me so much with my debt problems.

They’ve helped me so much with my debt problems. Always kind and supportive Reviewed on: 6th June 2025

Excellent service, very helpful and understanding al...

Excellent service, very helpful and understanding all the circumstances. Give complete peace of mind. . Staff very attentive, very patient, did not feel rushed. Reviewed on: 6th June 2025

Light in the Dark

Having been in debt and struggling with payments after stepping down from position in work, times were difficult. The people who work at Step change were so reassuring and the process was very straight forward. I am now making regular affordable payments thats had a positive effect on myself and my family. Reviewed on: 6th June 2025

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