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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14573 reviews)

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4.95

Based on 14,573 reviews, last reviewed 11th Jun 2025

327700% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

They have been super helpful and efficient in organi... They have been super helpful and efficient in organising our debt and contacting our debtors. The process was easy and the staff are always patient an... Read more Reviewed on: 11th June 2025

Latest lowest rating:

2

Not impressed It's handy to have just one payment for my debts but the customer service is extremely poor and has caused more stress. They treat you like a number r... Read more Reviewed on: 10th June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14573)

Review of the StepChange, Debt Management:

Living my life again

Before step change i was with another debt company who took as much in fees as i was paying and i would never clear my debts.Since being with stepchange i have payed one creditor off and i can see a big light at the dnd of the tunnel I have my life back i can sleep and not be constantly worried stepchznge are a great company profesional help and they always have someone to speak to Thankyou Reviewed on: 8th July 2020

Lifesaver

These people changed my life , taken away my financial stresses and helped me organise my finances better. Reviewed on: 10th June 2025

I was in a deep hole & couldn't see a way out of my...

I was in a deep hole & couldn't see a way out of my mess, I had to do a lot of legwork at the start to get my scheme in place but it's been so good for metal health to have this help in places, it let me get my finances back on track & kept the roof over my head. Reviewed on: 10th June 2025

There is always a solution.

I found dealing with my debts very stress ful and felt like I was drowning. I struggled for years with the mental burden of my debt. When I found stepchange and found out there was a solution I felt like I’d won the lottery. Honestly couldn’t recommend them enough. They were very understanding of my situation. Reviewed on: 10th June 2025

Easy helpful service out my mindrest

Easy helpful service out my mind at rest Reviewed on: 10th June 2025

Brilliant service from Stepchange

Stepchange have been brilliant with me, very understanding and non judgmental, even when I slipped up and was unable to make my first payment they were great, I would highly recommend Stepchange to anyone who is having financial difficulties Reviewed on: 10th June 2025

Brilliant Charity , first class help and advise alwa...

Brilliant Charity , first class help and advise always , the staff are very friendly , lots of patience and understanding and guidance , cannot praise and thank them enough , Stepchange saved my life . Thankyou so much . Reviewed on: 10th June 2025

Always helpful no matter what your situation is

Always helpful no matter what your situation is Reviewed on: 10th June 2025

Help with debts

Following a difficult divorce and debts associated with the property crash in 2018, I was left with large debts which Step Change has helped me manage. Reviewed on: 9th June 2025

Debt or financial problems

Whenever I have spoken to anyone at Stepchange they have always been very helpful and sympathetic. A solution is always found to deal with my query or problem. I highly recommend them if you have any debt issues. Reviewed on: 9th June 2025

My experience with step change was amazing, because...

My experience with step change was amazing, because I was running into financial depression when I got there contract and immediately they safe my life from collapsing there life savings. Reviewed on: 9th June 2025

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