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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14508 reviews)

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4.95

Based on 14,508 reviews, last reviewed 9th Jun 2025

321500% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Did for my mental health and stress because of my debt. I've been with Stepchange for a while now I don't think they understand how vital their services are, I actually don't know where I would be without t... Read more Reviewed on: 9th June 2025

Latest lowest rating:

2

Needed to consolidate all my financial issues into o... Needed to consolidate all my financial issues into one lump sum, great at helping budget but still getting constant emails and phone calls months afte... Read more Reviewed on: 7th June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14508)

Review of the StepChange, Debt Management:

Living my life again

Before step change i was with another debt company who took as much in fees as i was paying and i would never clear my debts.Since being with stepchange i have payed one creditor off and i can see a big light at the dnd of the tunnel I have my life back i can sleep and not be constantly worried stepchznge are a great company profesional help and they always have someone to speak to Thankyou Reviewed on: 8th July 2020

My financial life looked brighter!

The day I spoke to Step Change, was the day my financial life started to look brighter! Was paying off debts with credit cards and not making a dent in my payments as interest rates were high. After the 1st call to step change, we made a budget with no judgement and 6 years later, DEBT FREE! Could not have done that without them. I have encouraged some friends and family to use Step Charge to help with finances. Big Thank You to you all! Reviewed on: 8th June 2025

Getting back to financial well being!!

Been with Stepchange for a good 6 years I think and gradually I am getting back to financial well being. They take the pressure off me so I just get on with my life knowing I will be debt free in no time. Great company Reviewed on: 8th June 2025

I have a DMP with StepChange and find them to have a...

I have a DMP with StepChange and find them to have a great customer service and extremely helpful providing the support that I need. Reviewed on: 8th June 2025

A great help with releasing the burden of debt

Step Change have helped me to sort out my finances so I actually have money to live on. My debts were so high and such a burden, they prevented me from doing the simple things in life with my family. The debt management plan was a smooth process and Step Change gave me all the help and advice I needed. Reviewed on: 8th June 2025

helpfulvery helpful and policte team took time to li...

helpfulvery helpful and policte team took time to listen and help out Reviewed on: 8th June 2025

Stepchange helped me manage my debt by setting up a...

Stepchange helped me manage my debt by setting up a debt management plan Reviewed on: 8th June 2025

Everything makes you feel a weight off your shoulders .

Everything makes you feel a weight off your shoulders . Friendly service very helpful Reviewed on: 8th June 2025

Knowledgeable and very supportive.

Knowledgeable and very supportive. Would definitely recommend. Reviewed on: 8th June 2025

I mainly use the online portal to keep an eye on my...

I mainly use the online portal to keep an eye on my account and it is very easy to navigate and use. I have also rang in some times and I have always found the staff there very professional, knowledgeable and friendly. They are also non judgmental. Reviewed on: 8th June 2025

StepChange, thank you so much for your help

When I first spoke to StepChange, I was stuck in a terrible cycle of increasing debt and high-interest, short-term loans. This was severely damaging my mental wellbeing and I couldn't see a way forward. Through their expert and non-judgemental support, StepChange have enabled me to completely transform not only my financial situation, but how I feel each day. I no longer dread waking up, and feelings of shame and hopelessness no longer dictate my mood. I am making inroads into my debt every month in an affordable way. I will always be grateful to StepChange and will always recommend them, they are an amazing and vital organisation. Reviewed on: 8th June 2025

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