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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14715 reviews)

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4.95

Based on 14,715 reviews, last reviewed 31st Dec 2025

78% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I was so stressed wished I had done this years ago m... I was so stressed wished I had done this years ago made my life so simpler and learned to live within my means. Reviewed on: 31st December 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14715)

Review of the StepChange, Debt Management:

Incredible Charity

I first contacted Stepchange in August 2019 when my debt had spiralled out of all control and I was on the brink of absolute ruin, financial and emotional. The people at Stepchange are amazing; kind, professional, knowledgeable, friendly. They set up a DMP for me and I've never looked back. I can hand on heart say that they changed my life. Reviewed on: 8th July 2020

Very pleased I decided to reach out to Step Change

I am very pleased I decided to reach out to Step Change for help with my debts. The process took a little while to complete to allow them to do all their checks and work out a monthly plan that would work best for me. However it was completely worth it and I feel so much better knowing I now have a monthly plan set up to cover all my debts. Reviewed on: 10th July 2025

Always ready to help that's it there brilliant

Always ready to help that's it there brilliant Reviewed on: 10th July 2025

very informative and helpful to get things sorted out .

very informative and helpful to get things sorted out .gave me piece of mind Reviewed on: 9th July 2025

Absolutely amazing to be debt free thank you stepcha...

Absolutely amazing to be debt free thank you stepchange I feel so happy stuck to it and now have result never would of done it without stepchange Reviewed on: 7th July 2025

They'll get you back to living

StepChange are a non judgemental, unpatronising organisation whose sole aim is to help us manage our debt which is fair, achievable and realistic. Reviewed on: 6th July 2025

Eased my stress and anxiety around debt.

StepChange has eased a lot of stress for me, there is no judgement just genuine helpful people who actually want to help me. Reviewed on: 6th July 2025

Very understanding customer servicenever judgmenta...

Very understanding customer service, never judgmental, explains every option that is available. Gives you hope for the future especially in a difficult situation. Reviewed on: 5th July 2025

They have been very helpful to me.

They have been very helpful to me.if I have any issues they always address it with great understanding and adjusted my repayment accordingly. Reviewed on: 4th July 2025

A breath of fresh air.

I felt like i was drawing and with the help from Step change i manage to organise a budget and have a plan in place. Reviewed on: 4th July 2025

Debt free

Great company sorted all my problems out and gave me peace of mind Reviewed on: 4th July 2025

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