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StepChange: Debt Management reviews

4.95
Based on 13,821 reviews, last reviewed 28th May 2025
255200% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

They are very good they helping people They are very good they helping people Reviewed on: 28th May 2025
Razia's avatar
Razia

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025
Steven 's avatar
Steven

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13821)

Review of the StepChange, Debt Management:

Step change really helped me at a low point in my li...

5
Step change really helped me at a low point in my life and helped me come through it and are still helping me today.Without their asssistance and guidance don’t know where I would have turned.They are so professional and invested in your problems and helped me in a caring way get my life sorted out .Thankyou. Reviewed on: 23rd May 2025

This has given me a peace of mind knowing my debt is...

5
This has given me a peace of mind knowing my debt is being paid without being threatened receiving letters from creditors every week reminding you about missed payments,the intrest you will pay and so on.. Reviewed on: 28th May 2025

Brilliant

5
I was ready to give it alll up until I found help with step change, they helped put my mind at rest and get my life back Reviewed on: 28th May 2025

Step change has made my life liveable again without...

5
Step change has made my life liveable again without worrying about my debts Reviewed on: 28th May 2025

Very helpful and understanding

5
Stepchange helped me I was drowning in debt now I pay 1 amount a month and all the pressure has gone ,very helpfull and understanding Reviewed on: 28th May 2025

fantastic.cant thank them enough

5
Stepchange have helped me manage my debts,coulld not do it without them they are fantastic.cant thank them enough. Reviewed on: 28th May 2025

Efficient, Compassionate and Free

5
My problems were dealt with efficiently and compassionately. It has made very positive changes in my life and I can now look forward to a future without debt. I can highly recommend them. There service is completely free of charge. Go nowhere else! Reviewed on: 28th May 2025

Don't be afraid to ask for help

5
Great help and great advice. They were friendly and very helpful. Reviewed on: 28th May 2025

I was suffering with my mental health and overwhelme...

5
I was suffering with my mental health and overwhelmed with all of my bills, Stepchange helped me to breath a sigh of relief, I appreciate the help so much. The only problem is I am still being contacted by a couple of the people for my debts stating they haven't been contacted. Reviewed on: 28th May 2025

StepChange helped me when I thought no-one could and...

5
StepChange helped me when I thought no-one could and I'm so grateful to everyone at Step change for showing me that there are still good people in this world that help other people and for free! Thank you Step change. Reviewed on: 28th May 2025

The only solution to debt in my eyes

5
We were in a really mess with our debts. Step change offered a debt management plan that has been affordable and our creditors froze the interest. They made sure we still had money in a budget for savings and holidays. Reviewed on: 28th May 2025

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