Write a review

Go to business site

StepChange: Debt advice reviews

Name: Debt advice
Rating: 4.95 (14720 reviews)

View other StepChange products

4.95

Based on 14,720 reviews, last reviewed 16th Apr 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Amazing service Stepchange have been amazing help. Debt advice plan in place amazing customer service Reviewed on: 16th April 2026

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

Read all reviews See your review

About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Awards

Company of the year 2025

Awarded to the consumer credit company rated highest in customer reviews.
Best financial support provider 2025

Awarded to the financial support provider rated highest in customer reviews.

StepChange Debt advice reviews (14720)

Review of the StepChange, Debt advice:

Step change is outstanding so effective

I have reduced my indebtedness within a short period and look forward to wiping it completely Reviewed on: 5th August 2021

The help and support from StepChange has been life c...

The help and support from StepChange has been life changing, reducing stress and allowing us to see an end point. Reviewed on: 2nd May 2024

debt management made easy

i had a lot of debt with several companies and Stepchange helped make the repayments simple and manageable with one monthly payment Reviewed on: 2nd May 2024

Helpful and understanding.

Helpful and understanding. Helping me with my debt issues which helps me with my well being issues .So thank you. Reviewed on: 2nd May 2024

They have been very helpful and understanding me

They have been very helpful and understanding me Reviewed on: 2nd May 2024

Great service always explains everything so can be u...

Great service always explains everything so can be understood I also got family members to join Reviewed on: 2nd May 2024

Great considerate none judgemental help from a very...

Great considerate none judgemental help from a very experienced team. Reviewed on: 2nd May 2024

Easy to use.

Straightforward and easy to use with extra help available when you need it. Reviewed on: 2nd May 2024

Gave us hope when at our lowest.

Gave us hope when at our lowest. After losing our business they were there to help us sort out a plan that was acceptable to all parties Reviewed on: 2nd May 2024

Should have done it sooner.

Stepchange has been understanding and supportive with a clear process to follow. Above all, you finally feel that you are no longer alone and that there is a pathway to a brighter future. My only regret is that I didn't start this process sooner. Reviewed on: 2nd May 2024

Life Raft in a Stormy Sea.

Following chronic illness and bereavement StepChange provided the tools for me to manage the debts that occurred. Without their help I don't know where I'd be. Reviewed on: 2nd May 2024

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt advice
from Money Wellness 4.92 from 5380 reviews
Debt Solutions
from MoneyPlus 4.67 from 2 reviews
Debt Solutions
from Debt Advisory Centre 5.00 from 1 reviews

Want to see more from StepChange?

Mortgage Broker
from StepChange 5.00 from 6 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub