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StepChange: Debt Management reviews

4.95
Based on 14,309 reviews, last reviewed 7th Jun 2025
302200% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Amazing service Very helpful I don't keep getting the creditors sending me emails ask for more money or bugging me to phone them Reviewed on: 7th June 2025
Jane's avatar
Jane

Latest lowest rating:

1

Awful communication. Awful communication. I have been more distressed due to this as creditors are still chasing me and no one seems to listen or help me. a debt was taken... Read more Reviewed on: 6th June 2025
Joanne H's avatar
Joanne H

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14309)

Review of the StepChange, Debt Management:

Stepchange are Great

5
Stepchange are brilliant they are always there to offer support and guidance but most of all they don't judge you Reviewed on: 25th May 2025

easy and helpful in making a difference on getting r...

5
easy and helpful in making a difference on getting rid of my debt at a manageable pace Reviewed on: 6th June 2025

Very helpful in a very difficult time.

5
Very helpful in a very difficult time. Reviewed on: 6th June 2025

Lifesaver

5
Honest financial advice put you at ease and handle everything to help Reviewed on: 6th June 2025

From stress and hell. To survival

4
From stress and hell. My problems shrank and the weight on my shoulders eased. Thank god for step change now I'm in a better position.. I'm still skint but at least I'm trying to do the right thing rather than shoving my head into the sand. Reviewed on: 6th June 2025

Stepchange really helped me, like anyone with debt t...

5
Stepchange really helped me, like anyone with debt there is a lot of pressure, feeling that you have failed feel alone with this pressure, it took me some time to contact Stepchange but I am now so glad I did, if you find yourselves in this situation do not leave it to long to get the help you need. Reviewed on: 6th June 2025

Life changing steps with charity.

5
Life changing steps with charity. They are really good people - understand and no judge. Reviewed on: 6th June 2025

Debt advice

5
Contacted stepchange and they provided excellent advice and help. Reviewed on: 6th June 2025

They are such an empathetic team, they don’t hound y...

5
They are such an empathetic team, they don’t hound you, they are always there for support, I can honestly say I think step change may have saved my life Reviewed on: 6th June 2025

Helps massively with my money troubled

5
Helps massively with my money troubled Reviewed on: 6th June 2025

Ex ellent service good advice always really help abo...

5
Ex ellent service good advice always really help above & beyond in my experience!!! Reviewed on: 6th June 2025