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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14085 reviews)

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4.95

Based on 14,085 reviews, last reviewed 6th Jun 2025

280800% increase in 5 star reviews

in the past 90 days

600% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Stress free and great customer service Paid my balances off without contact from credit card companies so very stress free and had great customer service throughout the plan Reviewed on: 6th June 2025

Latest lowest rating:

1

Load of crap, can’t ever talk to anyone. Laos of crap, can’t ever talk to anyone. Set it up and forget about it. Reviewed on: 6th June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14085)

Review of the StepChange, Debt Management:

I got myself into trouble with money when my husband...

I got myself into trouble with money when my husband died and the staff at StepChange were amazing. I felt completely overwhelmed and they told me it was their job to take that feeling away and they did. Their continued support and understanding has been constantly reassuring Reviewed on: 25th May 2025

When life throws financial curve balls at you.

StepChange is nothing short of a devine assistance due to their strategic disposition of being a shoulder to lean on when life throws a financial curve ball at you. Their support has been my source of strength and now onto full recovery. Reviewed on: 6th June 2025

Stepchange gave me light when I was in a very dark p...

Stepchange gave me light when I was in a very dark place, they are understanding and so helpful, they changed my life Reviewed on: 6th June 2025

Absolute god sent

I had 7 years worth of Dept to pay off now.. step change help me keep up the ability to pay and see it to the very end without missing a single payment. Now am dept free ive been able to buy my own house again.. so I ant thank step change enough they truly saved me life. Thank you all at step change Reviewed on: 6th June 2025

Make a change

Years of over spending and relying on credit cards to top up our lifestyle left us in a perpetual cycle of balance transfers and anxiety. Engaging with step change has reset our lives and put us on a healthier path. Reviewed on: 6th June 2025

Absolutely brilliant

Absolutely brilliant; wish I'd got in touch with this lovely lot much sooner than I did. They've helped to manage a very difficult situation and made it feel a lot less daunting and overwhelming. I'd give them 10 stars if I could...! Reviewed on: 6th June 2025

Experience

Easy process, kind and helpful people. Highly recommend. Reviewed on: 6th June 2025

Cannot reccomend enough!

The people at stepchange have been very helpful. They were quick to help me find a solution to my debt problems before they overwhelmed me & held no judgement about my circumstances absolutely cannot recommend enough Reviewed on: 6th June 2025

Respectfully helpful.

Non invasive once your set up and they were very good helping me to regulate my expenditure. They have been very respectful of my situation. Reviewed on: 6th June 2025

Top quality service! Saved me in many ways

I have been on a Debt Management Plan for a few years to clear some substantial debts incurred at a hard time in my life. Stepchange has honestly been a lifesaver for me. They have been helpful, understanding and always made payments to my creditors on time. They have been extremely understanding on certain occasions when I have not been able to make a full payment towards my plan. They always try to help me to work things out and have made my situation so much less stressful. Contacting Stepchange was one of the best decisions I've ever made. Reviewed on: 6th June 2025

Very helpful and not pushy...

Very helpful and not pushy, listened to our circumstances and offered us the best solution for our situation . Reviewed on: 6th June 2025

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