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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14570 reviews)

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4.95

Based on 14,570 reviews, last reviewed 11th Jun 2025

327400% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Every person that has assisted me have been so helpf... Every person that has assisted me have been so helpful and kind.They know it’s a massive step for people to take that first step and pick up the phone... Read more Reviewed on: 11th June 2025

Latest lowest rating:

2

Not impressed It's handy to have just one payment for my debts but the customer service is extremely poor and has caused more stress. They treat you like a number r... Read more Reviewed on: 10th June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14570)

Review of the StepChange, Debt Management:

My experience with step change

I seeked help from step change when I was heavily in debt and suffered from depression and anxiety and very scared for my future.I found step change very helpful and supportive and I can't thank them enough. Thanks again Reviewed on: 29th May 2025

Emost important is the be...excellent

most important is step change listen and give the best helps and advise , also they are available for any questions and help.during I have been with step change services has been excellent. And they have advise me the best way forward.thanks to the organisation and people who work there . Reviewed on: 9th June 2025

5 star financial support

Dealing with StepChange has always been very easy.Staff are friendly, easy to talk to, helpful and knowledgeable.They have provided me with invaluable support to help me deal with my financial difficulties. Reviewed on: 9th June 2025

So helpful and keeping me informed.

So helpful and keeping me informed.on how my finances are going. Reviewed on: 9th June 2025

A Huge Weight Lifted Thank You, StepChange!

I can’t thank StepChange enough for the incredible support they’ve given me. From the beginning, they were understanding, professional, and reassuring. They handled everything smoothly… from the paperwork to setting up a manageable payment plan and now everything is taken care of. The stress and worry I carried for so long have finally lifted…. I truly appreciate the way the team looks after people like me who are struggling with debt and don’t know where to turn. Their help has made a real difference in my life. Thank you so much, StepChange and your amazing team… you’ve given me peace of mind again… Reviewed on: 9th June 2025

The process is straightforward and has been immensel...

The process is straightforward and has been immensely beneficial to me. Reviewed on: 9th June 2025

Spoke to them with debt issues & found them easy to...

Spoke to them with debt issues & found them easy to talk to. A plan was set up without any problems. Everything has run smoothly. Would recommend. Reviewed on: 9th June 2025

Amazing service!

In what was an extremely stressful situation, StepChange made me feel at ease straight away and have been super helpful throughout the whole process and I would highly recommend them to anyone seeking helping with debt. Reviewed on: 9th June 2025

10/10 support and advice

Step change helped me when I could see no other way out of my debts during call the staff were calm and supportive and did not judge. The staff will give you advice on what is the best way for you to be debt free. Reviewed on: 9th June 2025

My experience was brilliant I was very worried about...

My experience was brilliant I was very worried about my situation but you really put me at ease which I was so grateful for Reviewed on: 9th June 2025

looking after

Stepchange look after me and my debts professionally and with understanding Reviewed on: 9th June 2025

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