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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14477 reviews)

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4.95

Based on 14,477 reviews, last reviewed 8th Jun 2025

318500% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Getting back to financial well being!! Been with Stepchange for a good 6 years I think and gradually I am getting back to financial well being. They take the pressure off me so I just get o... Read more Reviewed on: 8th June 2025

Latest lowest rating:

2

Needed to consolidate all my financial issues into o... Needed to consolidate all my financial issues into one lump sum, great at helping budget but still getting constant emails and phone calls months afte... Read more Reviewed on: 7th June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14477)

Review of the StepChange, Debt Management:

£1,000 p/m to £60 thanks to Stepchange

I approached step change after I became overwhelmed with debt repayments and got caught up in the horrific cycle of debt. I had a consultation that was blame-free (stepchange don't care why you've found yourself in debt, they care about how they can help you out of it) and were very helpful. I work in Finance and they were careful to advise if I had an obligation to tell my employer. In many cases, this isn't necessary. Stepchange facilitated the move from me paying the banks £1,000 a month to me now paying £60. It's manageable and I can live my life feeling a sense of dignity again. Reviewed on: 27th May 2025

Step change are a fantastic debt management company...

Step change are a fantastic debt management company and they really helped me with my debt and set up an affordable debt management plan to help me pay off my debts. They are fantastic. Thank you Stepchamge Reviewed on: 7th June 2025

I don’t know what I would have done without the help...

I don’t know what I would have done without the help from these guys, they are amazing, so much empathy and are very understanding. Reviewed on: 7th June 2025

Fantastic staff, brilliant serve.

Fantastic staff, brilliant serve. Reviewed on: 7th June 2025

Very helpfull and professional

Help me get my finances in order Reviewed on: 7th June 2025

Excellent company

I have been with them for a few years and the service is excellent. I needed help after suffering abuse in a violent and domineering relationship and they were sympathetic and put me at ease. Reviewed on: 7th June 2025

All I can say they are a god send, they have helped...

All I can say they are a god send, they have helped me go through everything over the phone. They are friendly,polite and helpful on the phone they never rush me and go over everything until I am ok with it I am very grateful for them thank you Reviewed on: 7th June 2025

I was in a real mess, step change have taken all the...

I was in a real mess, step change have taken all the pressure off my shoulders, I am now back in control of my finances Reviewed on: 7th June 2025

Advisor was so helpful and very understanding

Advisor was so helpful and very understanding Reviewed on: 7th June 2025

Very quick and thurugh .

Very quick and thurugh . Understanding my needs. Empathetic. Reviewed on: 7th June 2025

Helped ever step of the way taken a lot stress off m...

Helped ever step of the way taken a lot stress off my day today life Reviewed on: 7th June 2025

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