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StepChange: Debt advice reviews

Name: Debt advice
Rating: 4.95 (14715 reviews)

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4.95

Based on 14,715 reviews, last reviewed 31st Dec 2025

71% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I was so stressed wished I had done this years ago m... I was so stressed wished I had done this years ago made my life so simpler and learned to live within my means. Reviewed on: 31st December 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

StepChange Debt advice reviews (14715)

Review of the StepChange, Debt advice:

No judgement

You was amazing ,no judgement and so so helpful I may use you again with a debt that is harassing me Reviewed on: 24th May 2025

They are all was happy to help you out

They are all was happy to help you out Reviewed on: 6th June 2025

When I needed help and advice Stepchange were there...

When I needed help and advice Stepchange were there for me. Easy to talk to and you always felt they listened. I never had to talk directly with anyone else, they really helped me when I was being hounded, all this disappeared. My advice to anyone is never put your head in the sand go to StepChange and let them help. No judgement on their part and within a few weeks a debt reduction plan was fully operational and all parties were happy Reviewed on: 6th June 2025

Step change has helped me consolidate my debts and s...

Step change has helped me consolidate my debts and stop interest. I'm now paying an amount I can afford, which has lifted a great weight of my mind. Reviewed on: 6th June 2025

Stepchange are an excellent company and very easy to...

Stepchange are an excellent company and very easy to deal with. I would have no hesitation in recommending them. I have been with them approximately 6 years and have no complaints whatsoever. Reviewed on: 6th June 2025

StepChange is excellent

StepChange is excellent. This is the best debt management organisation is the whole world. I am extremely grateful for their kind help with my situation. Reviewed on: 6th June 2025

Really helpful in difficult times.

Really helpful in difficult times. We can sleep at nights now without worrying. Thanks you so much. Reviewed on: 6th June 2025

Excellent support

StepChange have worked with me to become debt free over the last 14 years. I am not sure where I would be without their support Reviewed on: 6th June 2025

Step change aren’t just experts in their field.

Step change aren’t just experts in their field. They have a heart and are full of empathy. Such professionals and so supportive. They had a unique understanding of my complex situation and have helped me so much. I don’t dread or live in fear of my creditors anymore. Thank you so much. Reviewed on: 6th June 2025

amazing people

amazing people and my life is so much better for choosing them. Reviewed on: 6th June 2025

Needed help, StepChange was there the whole journey

I had pulled my credit report as I wasn't on top of my finances. I discovered I had more outgoing than incoming and needed help. I didn't want to file for bankruptcy so searched for a company thgat could help. Stepchange literally changed and saved my life! The application process was smooth and easy and over the course of 4 years I had affordable payments and paid everything off. I cannot thank StepChange enough. Reviewed on: 6th June 2025

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