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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14606 reviews)

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4.95

Based on 14,606 reviews, last reviewed 13th Jun 2025

331100% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I am very grateful for your help and support, effect... I am very grateful for your help and support, effective, humane and perfect in every way. Reviewed on: 13th June 2025

Latest lowest rating:

2

Not impressed It's handy to have just one payment for my debts but the customer service is extremely poor and has caused more stress. They treat you like a number r... Read more Reviewed on: 10th June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14606)

Review of the StepChange, Debt Management:

£1,000 p/m to £60 thanks to Stepchange

I approached step change after I became overwhelmed with debt repayments and got caught up in the horrific cycle of debt. I had a consultation that was blame-free (stepchange don't care why you've found yourself in debt, they care about how they can help you out of it) and were very helpful. I work in Finance and they were careful to advise if I had an obligation to tell my employer. In many cases, this isn't necessary. Stepchange facilitated the move from me paying the banks £1,000 a month to me now paying £60. It's manageable and I can live my life feeling a sense of dignity again. Reviewed on: 27th May 2025

Always helpful no matter what your situation is

Always helpful no matter what your situation is Reviewed on: 10th June 2025

Help with debts

Following a difficult divorce and debts associated with the property crash in 2018, I was left with large debts which Step Change has helped me manage. Reviewed on: 9th June 2025

Debt or financial problems

Whenever I have spoken to anyone at Stepchange they have always been very helpful and sympathetic. A solution is always found to deal with my query or problem. I highly recommend them if you have any debt issues. Reviewed on: 9th June 2025

My experience with step change was amazing, because...

My experience with step change was amazing, because I was running into financial depression when I got there contract and immediately they safe my life from collapsing there life savings. Reviewed on: 9th June 2025

Quick and very helpful they made me feel better abou...

Quick and very helpful they made me feel better about myself Reviewed on: 9th June 2025

Stepchange helped me overcome what I thought was an...

Stepchange helped me overcome what I thought was an impossible financial situation. Their advice in breathing space and a Debt Management Plan significantly improved my mental health, their non judgemental and friendly yet focused culture and attitude are absolutely brilliant. If you are struggling financially placate, please give them a call. Reviewed on: 9th June 2025

Highly recommended support.

Excellent advice from staff that REALLY took a heavy burden from my shoulders. Extremely grateful. Made me realize that there is no disgrace in getting support through financial times. Great service. Reviewed on: 9th June 2025

Report on the Service by Step Change

Step Change helped me to look at all my outgoings and to work out by how much I could reduce my debts each month. With their regular statements I can keep track of how my debts are going down. It is always easy to contact them with any queries or requests for advice and information. Reviewed on: 9th June 2025

Non judgemental, practical help from people whose kn...

Non judgemental, practical help from people whose knowledge & empathy is second to none Reviewed on: 9th June 2025

Stepchange have been there for me through the whole...

Stepchange have been there for me through the whole journey to financial security Reviewed on: 9th June 2025

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