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StepChange: Debt Management reviews

4.95
Based on 14,635 reviews, last reviewed 17th Jun 2025
166850% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

I couldn't have asked for better support. I couldn't have asked for better support. I've been able to manage my debt in a way that felt free and without worry. I felt supported and educated on... Read more Reviewed on: 17th June 2025
Tsana's avatar
Tsana

Latest lowest rating:

2

Not impressed It's handy to have just one payment for my debts but the customer service is extremely poor and has caused more stress. They treat you like a number r... Read more Reviewed on: 10th June 2025
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L

About this product

StepChange Debt Management reviews (14635)

Review of the StepChange, Debt Management:

Absolutely fantastic!

5
They have been excellent. I did look at debt management company but about 30% of the amount I would be paying to them to clear my debts would be going to them as fees. Making it even longer to repay my debts. Take my advice. Just go straight to Step Change. Absolutely fantastic. Reviewed on: 31st May 2025

I couldn't have asked for better support.

5
I couldn't have asked for better support. I've been able to manage my debt in a way that felt free and without worry. I felt supported and educated on the steps I needed to take to pay off my debt. I was able to speak to someone who was helpful whenever I had questions. Made the burden of debt a lot easier to manage Reviewed on: 17th June 2025

Great company great help

5
I was in a difficult position and found step change, it was easy to join, easy to set up they were a life saver for me . Reviewed on: 17th June 2025

Life changing

5
Stepchange has meant that we can live again. Reviewed on: 17th June 2025

Everything and everybody superb,was in a real mess w...

5
Everything and everybody superb,was in a real mess with gambling addiction and depression and could not see a way out until i was told about stepchange,it will be a long time to pay my debts off but i now pay a reasonable amount i can afford and feel like im glad to be alive again Reviewed on: 17th June 2025

Such an amazing charity who help those that need it.

5
Such an amazing charity who help those that need it. Reviewed on: 16th June 2025

Whole process was easy and took all the stress away...

5
Whole process was easy and took all the stress away from me. Reviewed on: 16th June 2025

Helpful and very knowledgeable, contacted all credit...

5
Helpful and very knowledgeable, contacted all creditors and arrange a much more manageable payment plan Reviewed on: 16th June 2025

Really amazing service

5
I was feeling really lost and not sure what to do or how to go about getting help with my debts, after getting in touch with StepChange, I felt such a relief and there is light at the end of the tunnel, they are informative and did not make me feel guilty to be in the situation I found myself in. Reviewed on: 16th June 2025

Helped me to get everything set up easily, and my cr...

5
Helped me to get everything set up easily, and my creditors were happy to wait knowing they’d become involved. Reviewed on: 16th June 2025

It helped me managed all my debts without stress!

5
It helped me managed all my debts without stress! It helped me find a better way of dealing with my financial problems. It’s a great charity that helps people without any charges! Reviewed on: 16th June 2025

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