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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13787 reviews)

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4.95

Based on 13,787 reviews, last reviewed 28th May 2025

252000% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Brilliant service! I was recommended to try Stepchange in 2020 as I had credit card debt which was getting on top of me. They make it so easy. I did a budget plan and th... Read more Reviewed on: 28th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13787)

Review of the StepChange, Debt Management:

Absolute life saver.....

With everything getting on top of me I didn't know where to turn to I simply buried my head in the sand.Then one simple phone call changed everything,helping me get a foothold on things,all the questions I needed were answered and the help is always there and for that I will always grateful... Reviewed on: 8th July 2020

Brilliant service!

I was recommended to try Stepchange in 2020 as I had credit card debt which was getting on top of me. They make it so easy. I did a budget plan and they look at your outgoings and advise an amount to pay back a month which they then distribute to your creditors. So it’s just one payment a month and this is reviewed annually and changed accordingly (taking into account whether you can afford to pay a bit more or you need to pay a bit less). I am now debt free and highly recommend them. Their advisors are always helpful give a fantastic service. Reviewed on: 28th May 2025

I was up the wall , suffering with depression and a...

I was up the wall , suffering with depression and angsierty . So stepchange helped pull me out of a dark place. In which I will be eternally great fully. Reviewed on: 28th May 2025

Step Change are understanding, supportive and effect...

Step Change are understanding, supportive and effective. Reviewed on: 28th May 2025

we came to you over 10yaer ago and you have always b...

we came to you over 10yaer ago and you have always been there for us with a heping hand Reviewed on: 28th May 2025

Very good i got there in the end

Very good i got there in the end Reviewed on: 28th May 2025

Compassionate service

I was desperate when I contacted StepChange. I thought I was going to lose my house. But they worked with my personal circumstances and we have funds for our pets and are paying the mortgage arrears. It was such a relief. The budget is tight but manageable. Reviewed on: 28th May 2025

This has given me a peace of mind knowing my debt is...

This has given me a peace of mind knowing my debt is being paid without being threatened receiving letters from creditors every week reminding you about missed payments,the intrest you will pay and so on.. Reviewed on: 28th May 2025

Brilliant

I was ready to give it alll up until I found help with step change, they helped put my mind at rest and get my life back Reviewed on: 28th May 2025

Step change has made my life liveable again without...

Step change has made my life liveable again without worrying about my debts Reviewed on: 28th May 2025

Very helpful and understanding

Stepchange helped me I was drowning in debt now I pay 1 amount a month and all the pressure has gone ,very helpfull and understanding Reviewed on: 28th May 2025

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