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StepChange: Debt Management reviews

4.95
Based on 14,631 reviews, last reviewed 16th Jun 2025
166650% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Such an amazing charity who help those that need it. Such an amazing charity who help those that need it. Reviewed on: 16th June 2025
Daniel's avatar
Daniel

Latest lowest rating:

2

Not impressed It's handy to have just one payment for my debts but the customer service is extremely poor and has caused more stress. They treat you like a number r... Read more Reviewed on: 10th June 2025
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L

About this product

StepChange Debt Management reviews (14631)

Review of the StepChange, Debt Management:

Relief that my fiance are under control

5
Easy to talk too dont judge you for your mistakes can take a while to get sorted but they are always helping along the way Reviewed on: 23rd July 2021

Such an amazing charity who help those that need it.

5
Such an amazing charity who help those that need it. Reviewed on: 16th June 2025

Whole process was easy and took all the stress away...

5
Whole process was easy and took all the stress away from me. Reviewed on: 16th June 2025

Helpful and very knowledgeable, contacted all credit...

5
Helpful and very knowledgeable, contacted all creditors and arrange a much more manageable payment plan Reviewed on: 16th June 2025

Really amazing service

5
I was feeling really lost and not sure what to do or how to go about getting help with my debts, after getting in touch with StepChange, I felt such a relief and there is light at the end of the tunnel, they are informative and did not make me feel guilty to be in the situation I found myself in. Reviewed on: 16th June 2025

Helped me to get everything set up easily, and my cr...

5
Helped me to get everything set up easily, and my creditors were happy to wait knowing they’d become involved. Reviewed on: 16th June 2025

It helped me managed all my debts without stress!

5
It helped me managed all my debts without stress! It helped me find a better way of dealing with my financial problems. It’s a great charity that helps people without any charges! Reviewed on: 16th June 2025

Very helpful and always willing to talk to me when n...

5
Very helpful and always willing to talk to me when needed Reviewed on: 16th June 2025

Helped with my debit.

5
Helped with my debit. Customer service very good they explain exactly what you have to do and help you along the way if you need it. Reviewed on: 15th June 2025

I was extremely worried about my debt and how to han...

5
I was extremely worried about my debt and how to handle it ? Stepchange took all the worry out of my hands and have now made it easier for me to mange everything Reviewed on: 15th June 2025

So far I have had a good experience with Step Change.

5
So far I have had a good experience with Step Change. I find the customer service very good. I can now manage my finances better with my debt taken care off. I am glad I did go to Step Change for help in repaying my debt that is now affordable. Reviewed on: 15th June 2025

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