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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.93 (1668 reviews)

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4.94

Based on 1,667 reviews, last reviewed 23rd Jan 2026

43% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent experience Great experience,lotsofhelpand information ,face to face is very important for me Reviewed on: 23rd January 2026

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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1668)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

my first visit to the Felixstowe branch.

i went into the new branch in Felixstowe(having previously used the Ipswich branch) I was made welcome & Rachel had time to deal with me,she was very polite & knew exactly how to open another account for me.many thanks. Reviewed on: 2nd May 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s very kind of you! We’ve shared your feedback with Rachel and it’s made their day! Response date: 6th May 2025

Halesworth

Really happy with the service - nothing is too much trouble Reviewed on: 17th December 2025

Friendly service

Always enjoy coming to Aldeburgh, Amy and Rachel are so friendly and very helpful with any questions. Reviewed on: 17th December 2025

Nice and helpfull kind supportive

Nice and helpfull kind supportive Reviewed on: 17th December 2025

Always greeted with a smile and professional.

Always greeted with a smile and professional. Reviewed on: 17th December 2025

Wonderful, helpful staff members

Whenever I visit either the Saxmundham branch or Aldeburgh branch the members of staff are wonderful. Nothing is too much trouble. They are kind, courteous and approachable. Reviewed on: 17th December 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s very kind of you! We’ve shared your feedback with our Saxmundham and Aldeburgh branches and it’s made their day! Response date: 13th January 2026

Woodbridge

The experience in Woodbridge has been great. Well informed staff and a friendly atmosphere. Reviewed on: 11th December 2025

great service with a smile, seen really quickly

great service with a smile, seen really quickly Reviewed on: 11th December 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society You’re too kind! It’s lovely to hear when things go so well. We hope to repeat the experience again soon! Response date: 13th January 2026

Great overall experience

The staff were friendly and I had a good overall experience compared to other banks in the area Reviewed on: 11th December 2025

Excellent

Always helpful and caring and take the time to explain. Reviewed on: 10th December 2025

Good to save some money each month,

Since I came to Suffolk, 2 years ago, I open a Saving Account. This has matured and I have opened two more.The Staff are very friendly and helpful. Reviewed on: 9th December 2025

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