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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.94 (1814 reviews)

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4.94

Based on 1,814 reviews, last reviewed 10th Mar 2026

138% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Quick and easy to book appointment. Quick and easy to book appointment. Helpful staff Reviewed on: 10th March 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1814)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

An excellent local society

Though disappointed when the local Agency closed, it is good to have an excuse to visit Woodbridge to deal with the excellent staff who are always helpful and this includes telephone chats as well. In a competitive market the rates on at least one of the accounts is attractive. Email responses to enquiries are usually dealt with reasonably quickly and helpfully by another office. Reviewed on: 28th July 2022

The team in the Ipswich branches are very friendly a...

The team in the Ipswich branches are very friendly and provide great customer service and assistance. They are also very clear and explain everything well so you can make a well rounded decision for the product that best suits your needs. Reviewed on: 2nd February 2024

Lovely locally run building society.

Lovely locally run building society for the family and myself. Offering a great range of services and brilliant alternative to nationwide banks. Reviewed on: 2nd February 2024

Friendly and welcoming and very helpful

Friendly and welcoming and very helpful Reviewed on: 2nd February 2024

Great customer service.

Recently became a member and was treated so nice by the staff. Great customer service. Explained everything in a relaxed manner and Tracy really listened to me and was very informative. So nice to have a building society opened till 5pm. Reviewed on: 2nd February 2024

Great local service

It's great service and local unlike other banks and building societies now. Reviewed on: 2nd February 2024

Money with a moral compass

Friendly local branch and feels good to know my money is safe with good interest rates. A building society with a moral compass. Reviewed on: 2nd February 2024

Five Star Customer ServiceI

I have consistently received excellent customer service from the Suffolk, both in branch and on the telephone. Nothing is ever too much trouble for their staff who are friendly, polite, reassuring and professional. Reviewed on: 2nd February 2024

Moved my savings to Suffolk building society after g...

Moved my savings to Suffolk building society after good recommendations from a family friend and glad I did. Reviewed on: 2nd February 2024

Helpful staff.

Helpful staff. Good rates of interest. Reviewed on: 2nd February 2024

Respecting all and looking forward

Friendly staff, high street location, range of products, helps community, lovely rebranding Reviewed on: 2nd February 2024

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