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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.94
Based on 1,809 reviews, last reviewed 9th Mar 2026
134% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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4%
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Latest highest rating:

5

Very helpful advice and very knowledgeable staff Very helpful advice and very knowledgeable staff Reviewed on: 9th March 2026
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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
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Kellou

About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1811)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

High interest annual savings account provides best r...

5
High interest annual savings account provides best rate of any of my accounts. The branch is convenient and friendly. Reviewed on: 2nd February 2024

Very good indeed

5
Staff are always friendly and on the ball. Reviewed on: 1st February 2024

Friendly and local

5
It is local, but could be improved by having a drinks machine provided in each branch. Reviewed on: 1st February 2024

Friendly, helpful, honest

5
You are able to speak to a person and have time to discuss you requirements. Reviewed on: 1st February 2024

Friendly, local, helpful

5
I mainly like the fact that it is a local service. Reviewed on: 1st February 2024

Very customer caring

5
It is friendly, local, and one never has to wait long to be attended to. Reviewed on: 1st February 2024

Excellent

5
Personal and individual treatment, all staff we dealt with were helpful and charming. Reviewed on: 1st February 2024

Suffolk Building Society Branch Review

5
The account was easy to set-up and the staff were very helpful. Reviewed on: 31st January 2024

Suffolk Building Society Branch Review

5
We love the friendliness of the staff, especially Courtney. Good quality to have in smiling all the time and gives the customer the impression that they enjoy their work. She is a credit to the company. Reviewed on: 31st January 2024

Suffolk Building Society Branch Review

5
Friendly, local branch providing professional, helpful service. Reviewed on: 31st January 2024

2Y Bond 4.45%

5
We had booked a meeting to on Saturday 27th Jan 2024 with Ben at the Woodbridge Branch. We were very impressed with the way we were treated. We felt special unlike some other Building Societies. We were looking to open a bond and Ben went through the options and the pro's and con's. He was very friendly and spoke at a level we could understand. Anything we were not clear about he explained. We finally decided to open a 2Y Bond at 4.45% which was much better than the Nationwide offering of 2.35%. Ben also helped my wife change her savings account to a better variable interest rate which she was very thankful for. He also offered any help need after the meeting if we were not sure about anything. Worth the hour investment in our time and treated very well. Would recommend if you are looking to invest or save. Reviewed on: 30th January 2024

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