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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

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4.94
Based on 1,814 reviews, last reviewed 10th Mar 2026
138% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

5

Quick and easy to book appointment. Quick and easy to book appointment. Helpful staff Reviewed on: 10th March 2026
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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
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Kellou
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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1814)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

High interest annual savings account provides best r...

5
High interest annual savings account provides best rate of any of my accounts. The branch is convenient and friendly. Reviewed on: 2nd February 2024
Philip Spalding's avatar
Philip Spalding

Very good service and extremely high customer support!

5
I knew nothing about my CTF and accessing it, yet the staff i contacted continued to support me and never made me feel silly for asking so many questions. Reviewed on: 20th April 2023
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Verified Member

Bonds

5
Very happy with the information given Reviewed on: 20th April 2023
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Verified Member

Savings Accounts

5
We wanted to deposit some additional money with Suffolk Building Society. We both have existing Savings Accounts but Diane made sure that we were aware of the different options currently available and gave us very clear informed advice. Reviewed on: 20th April 2023
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Verified Member

Suffolk Building Society Branch Review

5
A local branch with friendly, helpful staff. Reviewed on: 19th April 2023
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Verified Member

Suffolk Building Society Branch Review

5
Local office, one-to-one service, friendly, knowldegeable and professional staff, good rates of interest on account. Tracy - excellent staff member, really helped me set-up accounts. Reviewed on: 19th April 2023
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Verified Member

Suffolk Building Society Branch Review

5
Local branches with face-to-face access. Reviewed on: 19th April 2023
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Verified Member

Suffolk Building Society Branch Review

5
We like the branch being local and the availability of appontments. Reviewed on: 19th April 2023
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Verified Member

Suffolk Building Society Branch Review

5
Liked the change of name from Ipswich to Suffolk, and the locality and deserves. Reviewed on: 19th April 2023
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Verified Member

Suffolk Building Society Branch Review

5
Friendly, personable, knowledgeable staff, we were made to feel very comfortable and explanations given clearly when we asked. Excellent customer care, we saw Harvey for our interview - very courteous young man. Reviewed on: 19th April 2023
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Verified Member

Suffolk Building Society Branch Review

5
Very friendly and helpful, superb customer service - no improvements needed. Reviewed on: 19th April 2023
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