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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.94
Based on 1,821 reviews, last reviewed 12th Mar 2026
142% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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0%

Latest highest rating:

5

Part transfer of an ISA to a new ISA manager Had to do a part transfer from Virgin money ISA into a new FR ISA as a result of nationwide / virgin money merging to keep below the FSCS limit Reviewed on: 12th March 2026
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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
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Kellou

About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1821)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

Very professional iservice and informative about the...

5
Very professional service and informative about the product I wanted Reviewed on: 2nd February 2024

Have this plan for many years

5
The staff in Ipswich are so helpful they have all the time to see you are satisfied thank you. Reviewed on: 7th February 2023

Aldeburgh Branch

5
SBS Aldeburgh branch have always been friendly yet business like to deal with. The fact that there is a branch in Aldeburgh makes it a pleasure to go there. I can call in easily for enquiries. Reviewed on: 7th February 2023

Good rates

5
Always friendly staff and nice warm branch Reviewed on: 7th February 2023

So nice to be able to go into a bank

4
So good to have a bank in the high Street I can go into the bank paid in money or transfer money out and know it safe. As I don't like doing bank online Reviewed on: 7th February 2023

Local and friendly

5
Old fashioned customer service, fair rates of interest and a pleasant walk around suffolk's market towns ! Reviewed on: 7th February 2023

Thorough and informed advice

5
Appointment on time, nice cuppa and good advice Reviewed on: 7th February 2023

Excellent

5
Helpful, friendly, informative, excellent service. Reviewed on: 7th February 2023

Average rewards for savings

3
I feel that the society should focus more upon customers and their savings. The rates never appear to be especially competitive. There is too much focus upon side issues such as renaming the society (who really cares?) and overpaying directors to 'remain competitive' Reviewed on: 7th February 2023

Available, friendly, efficient staff

5
Have been a customer for at least ten years. Always happy with customer facing staff & the helpful service they provide. Reviewed on: 7th February 2023

Not to be ignored.

4
Competent and courteous counter personnel. Super saving products. Reviewed on: 7th February 2023

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