Smart Money People Logo

Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.94
Based on 1,825 reviews, last reviewed 13th Mar 2026
146% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Every thing was explained very satisfactory Every thing was explained very satisfactory Reviewed on: 13th March 2026
Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
Kellou's avatar
Kellou

About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1825)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

Very professional iservice and informative about the...

5
Very professional service and informative about the product I wanted Reviewed on: 2nd February 2024

Old fashioned curtesy.

5
It’s so good to talk to polite staff either face to face or on the phone. Always helpful. Reviewed on: 7th February 2023

Very happy customer

5
I have had a savings account with the Ipswich now Suffolk building society since I had my first paper round at the age of 13 I'm now 69 so you must have done something right Reviewed on: 7th February 2023

The staff in the Capel St Mary Office

5
We use the office on a monthly basis, and the staff are always efficient, friendly and helpful Reviewed on: 7th February 2023

Very helpful when I ask questions, great people at Capel St Mary building society

5
When I started to save some money, hie little it is, the help I get was great, friendly and they recognise me when I come in, I love that, I don’t feel being a number , I told my daughter about this and now She has a saving account there to, Thank you Capel St Mary Reviewed on: 7th February 2023

Excellent

5
An excellent product, well presented, and really suited to my needs. The personal service From the Ipswich Building Society, with its constant information flow keeps me up to date and well informed. The personal touch means a lot to me, especially as I get older. They kept me informed regarding the increase in interest rates so i could keep ahead of the game. Well done and thank you. Reviewed on: 7th February 2023

First Time Savers

5
Its our first time saving with Suffolk and now we have five different accounts all of which were easy to open, and offered competitive rates. Reviewed on: 7th February 2023

Very helpful and uncomplicated to do business with.

5
We use the Saxmundham Branch and have always received the friendliest and appropriate service from the staff there. Reviewed on: 7th February 2023

Great, friendly service.

5
I've always had a great experience when using your Woodbridge branch. Very friendly staff, who are always happy to help and give advice. Reviewed on: 7th February 2023

Great building society

5
Been with the building society many years and always find them helpful and a great bunch of people with good product knowledge Reviewed on: 7th February 2023

Family tree Savings

4
Easy to pay in money. There are times when you do have to wait to see a cashier, maybe a good idea when busy to put 3 cashiers behind the counter or like other building societies have a member of staff waiting and asking staff if they can help and sort “problems’ out that don’t need a cashier or they can pay in money too. Some queues are long and extremely slow. Reviewed on: 7th February 2023

Do you have a different Suffolk Building Society, formerly Ipswich Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Suffolk Building Society, formerly Ipswich Building Society?

    View all products