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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.93 (1599 reviews)

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4.94

Based on 1,599 reviews, last reviewed 3rd Jan 2026

7% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent Service, Excellent Rates I only discovered Suffolk Building Society in December 2025, when I found them online. I love the simple, gimmick free approach as well as the excelle... Read more Reviewed on: 3rd January 2026

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1599)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

Friendly, helpful, caring

Staff are friendly and welcoming. They are knowledgeable about the products and happy to help explain things. Reviewed on: 31st August 2024

Competitive, Convenient, Friendly

Competitive interest rate for easy access savings. No mobile phone required as I do not own one. Very pleasant, "old style" service. No improvements I can thing of. Reviewed on: 1st September 2025

Offers individual service.

Carolyn was very caring I felt I had personal care and a given plenty of time, very friendly service. Reviewed on: 1st September 2025

Very efficient

The staff were / are very helpful. Reviewed on: 1st September 2025

Process easy

Manager told me all I wanted/needed to know. Reviewed on: 1st September 2025

Trustworthy, Helpful, Ease

Very friendly, Knowledgeable. Lots of info and a Book. Reviewed on: 30th August 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s a wonderful review – Thank you! Response date: 30th September 2025

Helpful, Understanding, Polite

We had an appointment at 2, we were seen straight away, opened the account easily, Courtney was so helpful. Reviewed on: 30th August 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s very kind of you! We’ve shared your feedback with Courtney and it’s made their day! Response date: 30th September 2025

Local, Convenient , Helpful

A local service. Friendly, efficient staff. Reviewed on: 30th August 2025

Very understanding, Helpful

Nice to talk face to face with very helpful staff. Reviewed on: 30th August 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you for your brilliant review! Response date: 30th September 2025

Very friendly and helpful.

Very helpful no need for improvement. Reviewed on: 30th August 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you for your lovely review! Response date: 30th September 2025

Extremely Professional

Convenient, friendly and helpful staff and extremely efficient. Reviewed on: 30th August 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s a wonderful review – Thank you! Response date: 30th September 2025

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