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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.93 (1642 reviews)

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4.94

Based on 1,642 reviews, last reviewed 12th Jan 2026

23% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great professional staff & atmosphere Always find the staff very helpful and professional. There is also a good atmosphere in the office. Reviewed on: 12th January 2026

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1642)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

Visit to Woodbridge Branch 15th April to open an ISA...

Visited Woodbridge Branch 15th April to open an ISA Savings Account. Was seen by Jack who was familiar with my savings requirement have seen me on previous occasions. Jack was well prepared and able to answer all my questions. Account was set up and opened within 20 mins. Reviewed on: 23rd April 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s very kind of you! We’ve shared your feedback with Jack and it’s made their day! Response date: 30th April 2025

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Yyyyyyyuuuuuuuuiiiiiiiooooooopppppp Reviewed on: 8th January 2026

Friendly staff

My husband and I went into the Woodbridge branch today and had a great experience. Very friendly and efficient staff. Reviewed on: 8th January 2026

180 day account

Customer service was excellent, explained accounts in detail and it was all made very clear. Reviewed on: 8th January 2026

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s a wonderful review – Thank you! We try and make the process easy, so it’s great to hear we’re doing it well. Response date: 13th January 2026

Local, easy to get to, branch presence

Local, easy to get to, branch presence Reviewed on: 7th January 2026

1to1 appointment brilliant don’t stop

1to1 appointment brilliant don’t stop Reviewed on: 7th January 2026

Came in to Woodbridge open a regular savings, staff...

Came in to Woodbridge open a regular savings, staff were very lovely and patient even though it was busy. Very happy Reviewed on: 7th January 2026

Opened an account in sudbury branch

Opened an account in sudbury branch Reviewed on: 7th January 2026

A very friendly and welcome experience

As usual from past experience, a warm and friendly welcome with helpful advice in choosing a product. A most welcome experience in these modern times, much appreciated. Reviewed on: 7th January 2026

Efficient friendly service local

Efficient friendly service local Reviewed on: 6th January 2026

I am delighted to have a local building society with...

I am delighted to have a local building society with well maintained premises. Easy access and such welcoming staff. Their knowledge of products is excellent Reviewed on: 5th January 2026

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