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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.94
Based on 1,765 reviews, last reviewed 21st Feb 2026
77% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Came into Woodbridge to open an account. Came into Woodbridge to open an account. Although it was near closing day, Freya was a superstar and opened the account fast and efficient. Very accom... Read more Reviewed on: 21st February 2026
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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
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Kellou

About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1767)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

Excellent customer service

5
We visited the Ipswich Branch of Suffolk Buliding Society and were very impressed by the excellent customer service . Amanda dealt with all our issues in a very thorough and professional manner, and spent considerable effort explaining everything to us , despite the fact that our visit had been unscheduled and we had been fitted in as an extra appointment. A very good experience - well done to SBS . Reviewed on: 30th November 2023

Paying into account.

5
Paying into account. Other banks have not been as helpful Reviewed on: 20th February 2026

Local, friendly, helpful!

5
Friendly, informative, very helpful staff. I really appreciate having a local branch Reviewed on: 19th February 2026

My experience was very helpful and friendly

5
My experience was very helpful and friendly Reviewed on: 19th February 2026

Blah blah blah blah blah hblah

5
Blah blah blah blah blah blah blah Reviewed on: 17th February 2026

Very helpful

5
My appointment took a little longer, but Tina was very helpful and came up with good solutions to help get the account opened that I wanted. Reviewed on: 17th February 2026

Very helpful and friendly.

5
Very helpful and friendly. Listened to what I wanted and needed and they explained clearly my options. Reviewed on: 17th February 2026

You are nearest to us.

5
You are nearest to us. Blah blah Reviewed on: 17th February 2026

Excellent service.

5
We always speak to Tracy on our visits who is very friendly, extremely patient and professional. Her knowledge knows no bounds. Reviewed on: 16th February 2026

Very friendly and engaging staff- always having time...

5
Very friendly and engaging staff- always having time and patience to explain (I never felt I couldn’t ask a question). Reviewed on: 16th February 2026

Friendly and helpful staff toodsy

5
Friendly and helpful staff toodsy Reviewed on: 16th February 2026

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