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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.94
Based on 1,594 reviews, last reviewed 23rd Dec 2025
49% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

ISAs....personal choices and suitability I needed advice on ISAs and how to set one up Reviewed on: 23rd December 2025
LINDA S's avatar
LINDA S

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
Kellou's avatar
Kellou

About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1594)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

BEEN WITH YOU FOR YEARS AND STILL HAPPY TO CONTINUE

4
BEEN WITH YOU FOR YEARS AND STILL HAPPY TO CONTINUE Reviewed on: 3rd February 2024

Good customer service, Gracie was very helpful.

5
Good customer service, Gracie was very helpful.. Reviewed on: 19th December 2025

Haverhill

5
Good rates, good customer service Reviewed on: 19th December 2025

Very helpful, informative and empathetic staff in th...

5
Very helpful, informative and empathetic staff in the Halesworth branch. Clearly used to dealing with people of the older age group - Thank you. Reviewed on: 18th December 2025

Excellent service from real people.

5
Excellent service from real people. The staff at Halesworth are efficient and delightful. Reviewed on: 18th December 2025

Great face to face communication.

5
Great face to face communication, a nice personal touch. Reviewed on: 18th December 2025

Tina was amazing, so kind, helpful and patient with me

5
Tina was amazing, so kind, helpful and patient with me Reviewed on: 18th December 2025

Izzy was extremely helpful.

5
Izzy was extremely helpful. Kind, patient and understanding when dealing with my father. Such an asset to the team Reviewed on: 18th December 2025

Excellent experience

5
I couldn’t be happier with the service I received from Freya today - friendly and thorough. Reviewed on: 18th December 2025

I love Saxmundham

5
Saxmundham is so friendly and everyone is really helpful and kind Reviewed on: 17th December 2025

The staff in Saxmundham are friendly, welcoming, hel...

5
The staff in Saxmundham are friendly, welcoming, helpful and knowledgable, it’s a pleasure going into their branch. And the ISA options I was offered were far better than my existing one. Reviewed on: 17th December 2025