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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.94 (1756 reviews)

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4.94

Based on 1,756 reviews, last reviewed 19th Feb 2026

71% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Local, friendly, helpful! Friendly, informative, very helpful staff. I really appreciate having a local branch Reviewed on: 19th February 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1756)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

Excellent customer service

We visited the Ipswich Branch of Suffolk Buliding Society and were very impressed by the excellent customer service . Amanda dealt with all our issues in a very thorough and professional manner, and spent considerable effort explaining everything to us , despite the fact that our visit had been unscheduled and we had been fitted in as an extra appointment. A very good experience - well done to SBS . Reviewed on: 30th November 2023

Tina was very helpful

Tina makes good tea, explains the procedure very well, is thorough and professional. Reviewed on: 10th February 2026

A very nice lady very helpful went away feeling...

A very nice lady very helpful went away feeling happy Reviewed on: 10th February 2026

Excellent service, face to face service.

Excellent service, face to face service. Reviewed on: 10th February 2026

Tracy was very helpful helping us open a child ISA f...

Tracy was very helpful helping us open a child ISA for our daughter. It was a smooth and simple process. Thanks Tracy. Reviewed on: 10th February 2026

Clean and friendly, no complaints whatsoever, Woodbr...

Clean and friendly, no complaints whatsoever, Woodbridge is very very nice. My local branch , efficient. Reviewed on: 9th February 2026

The decorations in the branch are simple but effective.

The decorations in the branch are simple but effective. They really brighten the branch up. The staff in Woodbridge are always really friendly and helpful to us. Reviewed on: 9th February 2026

Saxmundham Branch

Wonderful service received in branch Reviewed on: 9th February 2026

Happy with Woodbridge, smart branch.

Happy with Woodbridge, smart branch. Always see Marie, lovely lady Reviewed on: 9th February 2026

Always happy to come to Woodbridge, good customer se...

Always happy to come to Woodbridge, good customer service and nice clean branch Reviewed on: 9th February 2026

Ravenswood service

Your staff at Ravenswood helped me and my wife setting up our isa’s and they d made the process easy. Thanks for this. Reviewed on: 6th February 2026

Reply from Suffolk Building Society, formerly Ipswich Building Society You’re too kind! It’s lovely to hear when things go so well. We hope to repeat the experience again soon! Response date: 11th February 2026

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