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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.94
Based on 1,798 reviews, last reviewed 4th Mar 2026
134% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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Latest highest rating:

5

Helpful and informative. Helpful and informative. Very knowledgeable Reviewed on: 4th March 2026
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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
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Kellou

About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1798)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

An excellent local society

5
Though disappointed when the local Agency closed, it is good to have an excuse to visit Woodbridge to deal with the excellent staff who are always helpful and this includes telephone chats as well. In a competitive market the rates on at least one of the accounts is attractive. Email responses to enquiries are usually dealt with reasonably quickly and helpfully by another office. Reviewed on: 28th July 2022

Local, Branch, Personal

5
Friendly, local and personal service provided. Reviewed on: 11th September 2025

A great experience

5
Friendly, welcoming, helpful. Great experience. Reviewed on: 9th September 2025

Very Good

5
It is very helpful to meet face to face. Reviewed on: 9th September 2025

Very Very Professional

5
Brilliant, absolutely brilliant, very pleasant, recommend highly. Reviewed on: 9th September 2025

Very Customer Focussed

5
Friendly helpful staff when I called in to make an appointment and when I opened an account. Provision of branch service, not forced online (very important). Good paperwork for customers. Reviewed on: 3rd September 2025

First Class Service

5
Very pleasant and informative. Great all round service and friendly atmosphere. Reviewed on: 3rd September 2025

Informative, Approachable, Reliable

5
Face to face / Good Staff / Feel savings are secure. Reviewed on: 2nd September 2025

Meets my needs

5
Local, Not far from home, easy on street nearby . Being dealt with face to face. Pleasant friendly staff. Reviewed on: 2nd September 2025

Friendly, Helpful, Relaxed

5
Could not have been easier, great staff, very helpful and explained everything. Reviewed on: 2nd September 2025

Local, Staff, Staff

5
I like the staff. They are your greatest asset. Reviewed on: 2nd September 2025

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