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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.94 (1798 reviews)

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4.94

Based on 1,798 reviews, last reviewed 4th Mar 2026

134% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Helpful and informative. Helpful and informative. Very knowledgeable Reviewed on: 4th March 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1798)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

An excellent local society

Though disappointed when the local Agency closed, it is good to have an excuse to visit Woodbridge to deal with the excellent staff who are always helpful and this includes telephone chats as well. In a competitive market the rates on at least one of the accounts is attractive. Email responses to enquiries are usually dealt with reasonably quickly and helpfully by another office. Reviewed on: 28th July 2022

Amazing Bird Helpful

Its really nice the new building and staff are very kind and helpful. Reviewed on: 8th August 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s a wonderful review – Thank you! Response date: 30th September 2025

Available, accomodating and necessary

Professional service and welcoming. Face-to-face contact. Accessible for easy transactions. Reviewed on: 31st July 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society You’re too kind! It’s lovely to hear when things go so well. We hope to repeat the experience again soon! Response date: 30th September 2025

In branch service review

Lovely to have staff to help. No problem in helping me. A chequebook would really be good. Reviewed on: 31st July 2025

Great customer service

Personal service, first class, efficient, prompt. Reviewed on: 31st July 2025

Very convenient

Local and available and helpful. Reviewed on: 31st July 2025

Good local service

Rachel was most helpful, explained everything clearly and I was very satisfied with the service. Reviewed on: 31st July 2025

Professional, friendly, reassuring

Professional, friendly service provided - no improvements necessary. Reviewed on: 31st July 2025

Friendly, helpful and close by

Friendly, helpful and a pleasure to do business with. Reviewed on: 31st July 2025

Always good service

Friendly staff always helpful, never had a problem. Reviewed on: 31st July 2025

Friendly, professional, local

Very pleasant and friendly, everything described properly, staff were very professional. Reviewed on: 30th July 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you for your brilliant review! Response date: 30th September 2025

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