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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.94 (1801 reviews)

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4.94

Based on 1,801 reviews, last reviewed 5th Mar 2026

130% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Found it very informative and helpfull Found it very informative and helpfull Reviewed on: 5th March 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1801)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

An excellent local society

Though disappointed when the local Agency closed, it is good to have an excuse to visit Woodbridge to deal with the excellent staff who are always helpful and this includes telephone chats as well. In a competitive market the rates on at least one of the accounts is attractive. Email responses to enquiries are usually dealt with reasonably quickly and helpfully by another office. Reviewed on: 28th July 2022

In branch service review

Helpful staff, you still use passbooks. Reviewed on: 15th April 2025

Welcoming, Efficient, Reliable

Tina is very efficient, excellent service with a smile. Reviewed on: 10th April 2025

Friendly, Accessible, Local

Amanda, the person I saw advised me in simple language so I could understand the range of choice. I like being able to deal with a person face to face and having the branch in my town. Reviewed on: 8th April 2025

Helpful, Friendly, Excellent Service

I like where it is situated easy to get to and staff always friendly. Just stay there. Reviewed on: 7th April 2025

Customer Service, Woodbridge Branch

Recently went into the Woodbridge Branch to open a new account. We were served by Benny who as usual, was extremely pleasant and helpful. Reviewed on: 7th April 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s very kind of you! We’ve shared your feedback with Benny and it’s made their day! Response date: 30th April 2025

Jack was very professional, helpful and polite.

Jack was very professional, helpful and polite. Reviewed on: 5th April 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s very kind of you! We’ve shared your feedback with Jack and it’s made their day! Response date: 30th April 2025

Friendly, Amazing staff, Local

Kirsty was amazing! She explained everything perfectly to me when I didn't understand. Reviewed on: 4th April 2025

Straightforward, Prompt, Steady

Local, Personal (Not I.T. Fixated), Passbook. Reviewed on: 3rd April 2025

Helpful, Knowledge, Pleasant

Very helpful, easy to open account. Very tidy and clean area. Reviewed on: 1st April 2025

Helpful and professional

Friendly, professional, helpful. Reviewed on: 1st April 2025

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