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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.94
Based on 1,801 reviews, last reviewed 5th Mar 2026
130% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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4%
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0%
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Latest highest rating:

5

Found it very informative and helpfull Found it very informative and helpfull Reviewed on: 5th March 2026
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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
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Kellou

About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1804)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

An excellent local society

5
Though disappointed when the local Agency closed, it is good to have an excuse to visit Woodbridge to deal with the excellent staff who are always helpful and this includes telephone chats as well. In a competitive market the rates on at least one of the accounts is attractive. Email responses to enquiries are usually dealt with reasonably quickly and helpfully by another office. Reviewed on: 28th July 2022

Local, efficient, friendly

5
Local, friendly, efficient service. Reviewed on: 3rd March 2025

Meets our needs

5
Friendly staff and good service. Reviewed on: 3rd March 2025

Friendly, helpful, convenient

5
Very kind and helpful - made an appointment as am dealing with bereavement account closure (with Rachel). Reviewed on: 3rd March 2025

Local, friendly and helpful

5
Quick and easy process and easy access to home. Reviewed on: 1st March 2025

Approachable, polite, knowledgeable

5
Great experience and lovely coffee! Annie was very polite and knowledgeable and a pleasure to deal with. Thank you. Reviewed on: 28th February 2025

Friendly, swift, accessible

5
Friendly swift service - lots of information. Reviewed on: 28th February 2025

Polite, efficient, friendly

5
Face-to-face contact - able to ask any questions to a person. Reviewed on: 28th February 2025

All very good

5
Nothing to improve on - staff very helpful and friendly, explained everything I needed to know very well. Even had a cuppa, what more could you ask for?. Reviewed on: 28th February 2025

Local, convenient, helpful

5
Accounts available in the office as well as online. Reviewed on: 28th February 2025

All looks good

5
Cannot see how it could be improved. Reviewed on: 28th February 2025

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