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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.94 (1804 reviews)

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4.94

Based on 1,804 reviews, last reviewed 6th Mar 2026

133% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Nice to see a friendly face Nice to see a friendly face, staff we recognise Reviewed on: 6th March 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1804)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

An excellent local society

Though disappointed when the local Agency closed, it is good to have an excuse to visit Woodbridge to deal with the excellent staff who are always helpful and this includes telephone chats as well. In a competitive market the rates on at least one of the accounts is attractive. Email responses to enquiries are usually dealt with reasonably quickly and helpfully by another office. Reviewed on: 28th July 2022

Great customer service

Good customer relations and good products. Reviewed on: 27th February 2025

Friendly, efficient, personable

Staff were amazingly helpful and so friendly. Reviewed on: 26th February 2025

Local convenience, friendly, informative

Face-to-face information. Friendly and very informative staff. Lovely to have a local society and Angela was extremely helpful. Reviewed on: 26th February 2025

Excellent service and products

Friendly and very efficient and knowledgeable. Reviewed on: 26th February 2025

In branch service review

Good service, talk to people not computers. Reviewed on: 26th February 2025

Good value

Friendly, pleasant staff. No waiting. Reviewed on: 24th February 2025

Local, friendly, convenient

Local, convenient and someone to speak to. Reviewed on: 21st February 2025

Friendly, efficient and knowledgeable.

Friendly, efficient and knowledgeable. It was lovely to be able to talk to someone face to face at our local branch.. Excellent interest rates too Reviewed on: 21st February 2025

Friendly, local, efficient

Lovely local branch, very helpful and friendly and patient. Reviewed on: 20th February 2025

Local, pleasant, on the high street

Great service. Higher interest rate. Reviewed on: 20th February 2025

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