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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.93 (1676 reviews)

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4.94

Based on 1,675 reviews, last reviewed 26th Jan 2026

53% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very good customer service and friendly Very good customer service and friendly Reviewed on: 26th January 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1676)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

Excellent service

Helpful easy to understand Treated you as an equal Reviewed on: 10th February 2023

Opened an account in sudbury branch

Opened an account in sudbury branch Reviewed on: 7th January 2026

A very friendly and welcome experience

As usual from past experience, a warm and friendly welcome with helpful advice in choosing a product. A most welcome experience in these modern times, much appreciated. Reviewed on: 7th January 2026

Efficient friendly service local

Efficient friendly service local Reviewed on: 6th January 2026

I am delighted to have a local building society with...

I am delighted to have a local building society with well maintained premises. Easy access and such welcoming staff. Their knowledge of products is excellent Reviewed on: 5th January 2026

Saxmundham branch

Kind, pleasant, helpful, knowledgeable and easy to contact. Sarah is always very helpful, brilliant Reviewed on: 5th January 2026

Very happy do not change the way you are

Very happy do not change the way you are Reviewed on: 5th January 2026

Very polite staff.

Very polite staff. Everything thoroughly explained without over complicating or over simplifying things. Reviewed on: 5th January 2026

Excellent Service, Excellent Rates

I only discovered Suffolk Building Society in December 2025, when I found them online. I love the simple, gimmick free approach as well as the excellent fixed rate I managed to get on my regular savings. The website is clear, quick to react and easy to navigate. I'll definitely be recommending Suffolk Building Society to my friends and family. Reviewed on: 3rd January 2026

Reply from Suffolk Building Society, formerly Ipswich Building Society You’re too kind! It’s lovely to hear when things go so well. We hope to repeat the experience again soon! Response date: 13th January 2026

Rachael was very helpful and efficient in dealing wi...

Rachael was very helpful and efficient in dealing with my matters. I could not of been more pleased. The branch is easy to get to and parking is available, just one moan as doors are narrow and I had difficulty in opening doors whilst using 2 sticks Reviewed on: 2nd January 2026

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s very kind of you! We’ve shared your feedback with Rachel and it’s made their day! Response date: 13th January 2026

Top rate

Top quality staff. Extremely helpful and friendly. Reviewed on: 31st December 2025

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