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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.93 (1647 reviews)

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4.94

Based on 1,647 reviews, last reviewed 14th Jan 2026

28% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Prompt and friendly staff at Saxmundham Prompt and friendly staff at Saxmundham Reviewed on: 14th January 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1647)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

Good rates good customer service

Customer service excellent investment rates Reviewed on: 2nd February 2024

Helpful, Cheerful, Patient

They are always helpful, cheerful and patient (see below) Nothing is too much trouble. Reviewed on: 18th December 2025

Very Very Good

The staff are always wonderful!. Reviewed on: 18th December 2025

Very helpful, informative and empathetic staff in th...

Very helpful, informative and empathetic staff in the Halesworth branch. Clearly used to dealing with people of the older age group - Thank you. Reviewed on: 18th December 2025

Excellent service from real people.

Excellent service from real people. The staff at Halesworth are efficient and delightful. Reviewed on: 18th December 2025

Great face to face communication.

Great face to face communication, a nice personal touch. Reviewed on: 18th December 2025

Tina was amazing, so kind, helpful and patient with me

Tina was amazing, so kind, helpful and patient with me Reviewed on: 18th December 2025

Izzy was extremely helpful.

Izzy was extremely helpful. Kind, patient and understanding when dealing with my father. Such an asset to the team Reviewed on: 18th December 2025

Excellent experience

I couldn’t be happier with the service I received from Freya today - friendly and thorough. Reviewed on: 18th December 2025

I love Saxmundham

Saxmundham is so friendly and everyone is really helpful and kind Reviewed on: 17th December 2025

The staff in Saxmundham are friendly, welcoming, hel...

The staff in Saxmundham are friendly, welcoming, helpful and knowledgable, it’s a pleasure going into their branch. And the ISA options I was offered were far better than my existing one. Reviewed on: 17th December 2025

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