Write a review

Go to business site

Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.94 (1807 reviews)

View other Suffolk Building Society, formerly Ipswich Building Society products

4.94

Based on 1,806 reviews, last reviewed 9th Mar 2026

139% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Happy Customer Experience was excellent from start to finish, would definitely recommend.. Reviewed on: 9th March 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

Visit provider site Read all reviews See your review

About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1807)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

An excellent local society

Though disappointed when the local Agency closed, it is good to have an excuse to visit Woodbridge to deal with the excellent staff who are always helpful and this includes telephone chats as well. In a competitive market the rates on at least one of the accounts is attractive. Email responses to enquiries are usually dealt with reasonably quickly and helpfully by another office. Reviewed on: 28th July 2022

Helpful, friendly, local

Always extremely helpful and friendly. Reviewed on: 1st April 2024

Very straightforward

Patient, considerate and understanding. Reviewed on: 1st April 2024

Trusted, convenient, local

Given time to talk about need for an account/product. Not rushed. Reviewed on: 1st April 2024

Proficient, professional, friendly

Excellent customer service. Friendly and professional. Reviewed on: 1st April 2024

Friendly, local service, mutual

Very efficient and good explanations. Reviewed on: 1st April 2024

Fine

It's fine already, good customer service. Reviewed on: 1st April 2024

Excellent rates, staff

My wife and I were welcomed into the Princes Street, Ipswich branch of the Society bu a male member of staff and we were invited to sit down in the comfortable lounge area which is found to be well decorated and cosy. The branch is conveniently located in the town centre, a short distance from 2/3 stations. After a four minuite wait we were taken into an office by a lady for our meeting. Reviewed on: 25th March 2024

Very professional, friendly and informative

I had an appointment at 9am, the doors opened and I was greeted with a gentleman who was extremely polite and pointed for me to take a seat ready for me to be greeted by Michelle. Reviewed on: 25th March 2024

Very personal service

Very friendly and knowledgeable lady. Felt very comfortable and private. Vicky answered all my questions. Reviewed on: 23rd March 2024

Customer service

Friendly, approachable and knowledgeable staff at local branch. Reviewed on: 22nd March 2024

Do you have a different Suffolk Building Society, formerly Ipswich Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from 1st Class Credit Union 5.00 from 16 reviews
Savings
from Allica 4.82 from 1313 reviews
Savings
from Coventry Building Society 4.25 from 125 reviews

Want to see more from Suffolk Building Society, formerly Ipswich Building Society?

Home Insurance
from Suffolk Building Society, formerly Ipswich Building Society 4.90 from 4 reviews
Mortgages
from Suffolk Building Society, formerly Ipswich Building Society 4.66 from 127 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub