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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.94 (1809 reviews)

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4.94

Based on 1,806 reviews, last reviewed 9th Mar 2026

139% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Happy Customer Experience was excellent from start to finish, would definitely recommend.. Reviewed on: 9th March 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1809)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

An excellent local society

Though disappointed when the local Agency closed, it is good to have an excuse to visit Woodbridge to deal with the excellent staff who are always helpful and this includes telephone chats as well. In a competitive market the rates on at least one of the accounts is attractive. Email responses to enquiries are usually dealt with reasonably quickly and helpfully by another office. Reviewed on: 28th July 2022

Excellent service

We received excellent advice, this was concise and concentrated on our specific requirements., delivered in a courteous and friendly manner. Reviewed on: 15th February 2024

i've always found dealing with suffolk building soci...

i've always found dealing with suffolk building society to be a pleasant hassle free experience Reviewed on: 14th February 2024

Good product, friendly and professional staff

Good product, friendly and professional staff Reviewed on: 14th February 2024

Accessibility, having a local branch staffed by know...

Accessibility, having a local branch staffed by knowledgeable people and a good range of savings products are all very important to me as an older investor. I am also impressed by the Society's involvement in local charitable and environmental issues. Please remain a mutual society. Reviewed on: 14th February 2024

Excellent Staff

The staff in the Suffolk branch are not only welcoming, they also have great product knowledge. They are streets ahead of their competitors. I am happy to save my money with this branch. Reviewed on: 14th February 2024

Staff always helpful - knowledgeable

Staff always helpful - knowledgeable of what they offer and able to advise and recommend alternative products / thoughts. Always give their time to listen and treat you as a valued person when they serve you. Reviewed on: 14th February 2024

Friendly helpful staff available to talk to face to...

Friendly helpful staff available to talk to face to face Reviewed on: 14th February 2024

Wonderful staff

Great service, wonderful staff always friendly would recommend would recommend this bunch this branch this branch Reviewed on: 14th February 2024

Suffolk friendly through and through.

Friendly, helpful staff in branches in Halesworth and Saxmundham. A pleasure to drive business with. I always feel like I'm kept up to date with latest information on savings rates vi like that it is a Suffolk based organisation with a strong interest in everything to go with Suffolk. Reviewed on: 14th February 2024

My Hadleigh branch experience

At the Hadleigh branch, the staff are always helpful and efficient. Reviewed on: 14th February 2024

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