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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.94 (1805 reviews)

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4.94

Based on 1,805 reviews, last reviewed 7th Mar 2026

134% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Charlotte D explained everything clearly and was ver... Charlotte D explained everything clearly and was very helpful and efficient Reviewed on: 7th March 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1805)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

High interest annual savings account provides best r...

High interest annual savings account provides best rate of any of my accounts. The branch is convenient and friendly. Reviewed on: 2nd February 2024

Whenever I phone with a query the person on the ot...

Whenever I phone with a query the person on the other end is always very courteous and nothing is too much trouble. During Covid when I needed to withdraw some money and I was not as yet on the internet the person I spoke to suggested that he pay my withdrawal funds directly into my HSBCaccount by walking round to the branch near to the building society so I could avoid waiting for the post to arrive and tosave me the time and trouble of paying it into my own branch.. Absolutely fantastic service. Really wonderful Reviewed on: 4th February 2024

A very positive experience.

I have been saving with the SBS for many years. I like the idea that I can go to my local branch and actually talk face to face with the staff who are very helpful and always have a smile. Reviewed on: 4th February 2024

Excellent service

From opening the account to maintaining it has been a good experience. The staff have always been friendly and helpful. There are also a good number of products to choose from. Reviewed on: 4th February 2024

The staff at the Woodbridge branch are very friendly...

The staff at the Woodbridge branch are very friendly, helpful and professional. Reviewed on: 4th February 2024

Simple and friendly

A welcoming team who kept the process simple and concise. I felt like a valued customer Reviewed on: 4th February 2024

Keep the branch open

I need to know interest in order to submit tax returns and the staff are always friendly and helpful. I am looking forward to using this on line in future but I like to discuss other things face to face so please keep the branch open. Reviewed on: 4th February 2024

Opened 2 accounts recently, one ISA and one easy acc...

Opened 2 accounts recently, one ISA and one easy access savings. Really like the fact you can fill in a paper application form (sick to death of doing things online!). Also, great to be able to pop into a branch and deal with a member of staff face to face. Reviewed on: 4th February 2024

Local bank with easy access in town

Local Bank with easy access in town. Face to face meeting and very informative, so friendly made us feel at ease. Reviewed on: 4th February 2024

Help with savings

Help with savings when interest rates changed. Lost a bit of interest gained but overall we are benefiting from the savings account. Reviewed on: 4th February 2024

All staff are friendly and helpful and I have seen s...

All staff are friendly and helpful and I have seen staff being very good to older customers who are very muddled. Reviewed on: 4th February 2024

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