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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.92
Based on 1,350 reviews, last reviewed 3rd May 2025
15% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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0%
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0%
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0%

Latest highest rating:

5

Very friendly and supportive face to face service. Very friendly and supportive, and a cuppa was provided. Quickly & efficiently dealt with our business. Great addition to the town as yet 2 more ban... Read more Reviewed on: 3rd May 2025
Jasmine's avatar
Jasmine

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
Kellou's avatar
Kellou

About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1350)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

Excellent customer service

5
We visited the Ipswich Branch of Suffolk Buliding Society and were very impressed by the excellent customer service . Amanda dealt with all our issues in a very thorough and professional manner, and spent considerable effort explaining everything to us , despite the fact that our visit had been unscheduled and we had been fitted in as an extra appointment. A very good experience - well done to SBS . Reviewed on: 30th November 2023

Approachable, polite, knowledgeable

5
Great experience and lovely coffee! Annie was very polite and knowledgeable and a pleasure to deal with. Thank you. Reviewed on: 28th February 2025

Friendly, swift, accessible

5
Friendly swift service - lots of information. Reviewed on: 28th February 2025

Polite, efficient, friendly

5
Face-to-face contact - able to ask any questions to a person. Reviewed on: 28th February 2025

All very good

5
Nothing to improve on - staff very helpful and friendly, explained everything I needed to know very well. Even had a cuppa, what more could you ask for?. Reviewed on: 28th February 2025

Local, convenient, helpful

5
Accounts available in the office as well as online. Reviewed on: 28th February 2025

All looks good

5
Cannot see how it could be improved. Reviewed on: 28th February 2025

Great customer service

5
Good customer relations and good products. Reviewed on: 27th February 2025

Friendly, efficient, personable

5
Staff were amazingly helpful and so friendly. Reviewed on: 26th February 2025

Local convenience, friendly, informative

5
Face-to-face information. Friendly and very informative staff. Lovely to have a local society and Angela was extremely helpful. Reviewed on: 26th February 2025

Excellent service and products

5
Friendly and very efficient and knowledgeable. Reviewed on: 26th February 2025

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