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Swinton Insurance: Home Insurance reviews

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2.72
Based on 53 reviews, last reviewed 13th Mar 2025
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
32%
See only 4 star reviews
26%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
36%

Latest highest rating:

4

I've felt protected in my flat contents insurance wi... I've felt protected in my flat contents insurance with them. When a bad sewage backflow leak happened due to another downstairs flat tenant stuffing t... Read more Reviewed on: 23rd August 2024
Trevor DC Gamble 's avatar
Trevor DC Gamble

Latest lowest rating:

1

100% rise in my premium No claim made in the last several years but Swinton raised my premium quote to £518.98 from last year’s figure of £234.26. This is an uplift of more t... Read more Reviewed on: 13th March 2025
Penny O's avatar
Penny O
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About this product

Finding the right insurance provider can be difficult with such a wide range of providers and policies on the market. At Smart Money People, we aim to make this process easier for you. We collect Swinton home insurance reviews to help you make an informed decision when choosing your new provider.

Swinton offers both buildings and contents insurance, as well as a combined policy. Choose from three levels of cover: Essentials, Standard and Premier. Each level of c...

Swinton Insurance Home Insurance reviews (53)

Review of the Swinton Insurance, Home Insurance:

Hi I like my local branch as very helpful but not as helpful over the phone

4
I have had insurance with Swinton for a couple of years all was good. How ever have now changed as found cheaper but the 2 years I was there I had good experience with them all a can say go in branch as help mor face to face Reviewed on: 8th November 2015
Ian Powell's avatar
Ian Powell

What you would hope

5
Easy to contact on the phone, they even offer advice outside of the policy and recommended local firms after we had moved house and didn't know companies in the area (locksmiths). Mostly though got our problem sorted quickly. Reviewed on: 21st July 2019
Elisabeth Ries's avatar
Elisabeth Ries

Perfect service!

4
I have always been treated with respect by advisers over the phone and rewarded for my loyalty Reviewed on: 5th July 2019
Tany2's avatar
Tany2

Helpful staff

4
Staff were knowledgeable and helpful when we renewed our house insurance recently. Reviewed on: 7th September 2018
Tre's avatar
Tre

good value for money

4
Came up cheapest of insurance companies I knew. Site ok to navigate. If lost chat sorts it out pretty quick. Reviewed on: 2nd September 2018
bry maye's avatar
bry maye

Terrible Company. Waste of money!!!

1
Had a very unfortunate accident with a shovel in my front garden damaging a small garden wall (2ft tall) and they rejected my claim stating the wall showed evidence of wear and tear. The worst thing of all is that they sent some random self proclaimed surveyor from the local area to put together a report. I got CCTV at my property and this guy turned up, looked at the wall and left within 2 minutes maybe 3 by a push. Absolute waste of money. Will never recommend to anyone or... Reviewed on: 6th August 2018
Atif's avatar
Atif

Cheap, no hassle insurance

4
I was quoted a large sum with my previous insurance supplier. Swinton beat them by £20 per year. Great value for money!! Reviewed on: 29th July 2018
Stephen Carr's avatar
Stephen Carr

BEST AVOIDED

1
UNRELIABLE. DIRECT DEBITS INVARIABLY GO WRONG, IN FAVOUR OF SWINTON. LOTS OF GET OUT CLAUSES IN SMALL PRINT, IN FAVOUR OF SWINTON. POORLY TRAINED INSURANNCE CLERKS. TREAT CUTOMERS LIKE RUBBISH. A COMPANY BEST AVOIDED! Reviewed on: 1st October 2017
TREVOR JONES's avatar
TREVOR JONES

Electric bikes dumped by home insurer

3
Astonished to hear that electric bikes are not covered by home insurance, despite this being a fast growing and very important transport and fitness option for all ages and abilities. Yet another example of how UK industry lags behind our European neighbours. Electric bikes offer a real solution to urban transport issues - including recreational and the infamous school run congestion, and yet Swinton doesn't seem to have heard of them. Reviewed on: 28th September 2017
Christopher Trim's avatar
Christopher Trim

professional yet friendly

4
always approachable and friendly and no automated service Reviewed on: 27th September 2017
sarah debond's avatar
sarah debond

friendly and helpful

5
Swinton Home Insurance have proved best value, and are friendly and helpful people to do business with. Reviewed on: 26th September 2017
Roy Star's avatar
Roy Star

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